Ilias Zouroudis
Business Banking Employee
Piraeus,Attica
Overview
18
18
years of professional experience
14
14
years of post-secondary education
Work History
Business Banking Relationship Manager
National Bank of Greece
09.2024 - Current
- Manage and grow a portfolio of small to mid-sized business clients across various sectors, delivering tailored financial solutions to support their growth and operational needs
- Provide strategic advisory on credit facilities, working capital, investment financing, and treasury products, aligning with each client’s financial profile and industry trends
- Serve as the primary point of contact between the bank and client, ensuring high client satisfaction, retention, and cross-selling opportunities
Retail Banking Employee
National Bank Of Greece
12.2014 - 08.2024
- Carried out day-to-day duties accurately and efficiently
- Worked with customers to understand needs and provide excellent service
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Maintained energy and enthusiasm in a challenging environment
Administrative Coordinator
Triton Cruises
04.2014 - 11.2014
- Coordinated trips, boat allocations and staff management.
- Collaborated in timely processing of billing and accounts receivables
- Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders
Sustainability Consultant
EY
11.2013 - 04.2014
- Collected data, evaluated trends and authored in-depth reports detailing findings and proposing recommendations for each issue
- Developed sustainability project goals, objectives or strategies in collaboration with other professionals
- Devised strategies for modifying existing policies to better integrate sustainability initiatives
Administrative Assistant
Triton Cruises
04.2009 - 11.2010
- Executed record filing system to improve document organization and management
- Processed order transactions and provided customers with detailed itineraries, tickets and receipts
- Provided schedule, routing and fare information to assist customers with ticket purchases
Business Loan Officer
Geniki Bank - Societe General
06.2008 - 02.2009
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Created plans and communicated deadlines to complete projects on time
- Carried out day-to-day duties accurately and efficiently
F&B Assistant
SeaDreams Cruises
05.2007 - 10.2007
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary
- Adhered to business efficiency and profitability goals for beverage purchasing and distribution
Education
Professional Qualifying Examinations (PQE) - Registered Student
Institute of Chartered Shipbrokers
London, UK 01.2022 - Current
MSc In Maritime Studies -
University of Piraeus
Piraeus 09.2012 - 12.2016
Bachelor Of Business Administration -
Technological Education Institute of Patras
Patras 10.2004 - 01.2011
Skills
Analytical skills
Timeline
Business Banking Relationship Manager
National Bank of Greece
09.2024 - Current
Professional Qualifying Examinations (PQE) - Registered Student
Institute of Chartered Shipbrokers
01.2022 - Current
Retail Banking Employee
National Bank Of Greece
12.2014 - 08.2024
Administrative Coordinator
Triton Cruises
04.2014 - 11.2014
Sustainability Consultant
EY
11.2013 - 04.2014
MSc In Maritime Studies -
University of Piraeus
09.2012 - 12.2016
Administrative Assistant
Triton Cruises
04.2009 - 11.2010
Business Loan Officer
Geniki Bank - Societe General
06.2008 - 02.2009
F&B Assistant
SeaDreams Cruises
05.2007 - 10.2007
Bachelor Of Business Administration -
Technological Education Institute of Patras
10.2004 - 01.2011