Ioanna Tzioumpa
Athens
Summary
Enterprising Financial Analyst with proven success in recommending appropriate financial plans based on accurate data collection, financial monitoring and business strategizing. Expertise includes financial analysis and reporting, contract management and forecasting. Develops and maintains high standards of quality and issue resolution through effective financial planning. Adept at utilizing top-of-the-line communication skills to build and foster long-term relationships.
Experienced with analyzing business operations to identify and resolve inefficiencies. Utilizes data-driven insights and strategic planning to enhance operational processes. Strong understanding of project management and process improvement methodologies, ensuring continuous development and organizational success.
Overview
18
18
years of professional experience
Work History
Business Operations Analyst
Qquant
05.2024 - Current
- Developed comprehensive reports to inform strategic decision-making for senior leadership.
- Implemented data-driven approaches to improve overall efficiency in day-to-day operations.
- Managed cross-functional projects to ensure timely delivery of high-quality results.
- Monitored service delivery metrics to detect and correct deficits in compliance with standard operating procedures.
- Facilitated change management processes during times of organizational restructuring or transformation efforts.
- Managed project timelines effectively, ensuring all deliverables were met according to established deadlines.
- Established performance metrics, monitoring progress towards organizational goals on a regular basis.
- Designed training programs for new hires, fostering a culture of continuous learning and skill development among employees.
- Supported executive leadership in making informed decisions based on accurate data analysis and insightful recommendations.
- Enhanced team collaboration, implementing effective communication tools and strategies.
- Provided valuable insights through detailed financial analysis, contributing to improved profitability.
Financial Analyst
PQH
03.2020 - Current
- Create reports and recommended courses of action to upper management.
- Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability and expense forecasts.
- Reviewed financial reports and streamlined operations to increase productivity and company profits.
- Developed forecasting tools to analyze revenue variance, business pipeline and industry trends.
- Legal support
- Managing accounting tasks
- Support responsibilities and handle functions
- Deep familiarity with procedures and policies
- Export loan repayments and certificates for clients and companies
- Evaluated investment potential of companies with thorough assessments of historical data, operational activities and future objectives.
Investment Analyst
Eurobank S.A.
05.2009 - 07.2019
- Conducted detailed investment analysis, calculations and reports.
- Developed spreadsheet models for diverse projects and analysis.
- Created and maintained precise and accurate models, charts and reports.
- Monitored and analyzed financial, statistical and operational data trends.
- Reviewed weekly and monthly budget performance reports, ensuring departments and agencies operated within allocated budgets and investigated excessive expenses and reporting discrepancies.
- Presented results of financial analyses to clients verbally and in written form.
- Supported financial transactions and investment details by preparing supporting transactions.
- Monitored fund and equity investments.
Banking Customer Service Representative
Eurobank S.A.
10.2007 - 05.2009
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Recommended products to customers, thoroughly explaining details.
- Responded proactively and positively to rapid change.
- Met customer call guidelines for service levels, handle time and productivity.
Education
Master of Science - Finance And Banking
University of Piraeus
Piraeus12.2012
Bachelor of Science - Business Administration And Management
University of Macedonia
Thessaloniki09.2007
Skills
- Advanced Financial Analysis
- Monitoring Expenditures
- Financial Management
- Sales and Marketing
- Project Planning
- Advanced Computer Skills
- Financial and Operational Reporting
- ERP Understanding
- Budgetary Planning
- Qualco Software-MS Office-Capital – SAP- Power ΒΙ
- Investment Consulting and Planning
- Microsoft Excel
- SQL proficiency
- Business intelligence
- Teamwork and collaboration
- Organizational skills
- Operations management
Languages
Greek
Native language
German
Elementary
A2
English
Proficient
C2
French
Elementary
A2
Timeline
Business Operations Analyst
Qquant
05.2024 - Current
Financial Analyst
PQH
03.2020 - Current
Investment Analyst
Eurobank S.A.
05.2009 - 07.2019
Banking Customer Service Representative
Eurobank S.A.
10.2007 - 05.2009
Master of Science - Finance And Banking
University of Piraeus
Bachelor of Science - Business Administration And Management
University of Macedonia
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