Ioanna Vousolinou
Summary
Date of birth: Oct 2, 1989 Nationality: Greek Hard-working, diligent with strong organizational skills, advanced team spirit. Persistent, goal oriented and eager to learn and acquire new professional skills to constantly be as productive as possible. Undertaking demanding tasks that require clear and proactive thinking, staying calm in managing any crisis that might occur. Efficient and effective in all recruitment processes. Focused on prioritizing numerous tasks to achieve goals in high-pressure settings.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Talent Acquisition Consultant
Athens, HR Vodafone Greece
02.2023 - 10.2023
Guest Relations Executive
Corfu, Voulgaris Hospitality Group, Kontokali Bay Resort and Spa
05.2022 - 11.2022
- Guest Relations / Client Correspondence
- Processed a range of documentation and entered information into databases
- Answered calls, responded to emails, and spoke with clients face-to-face
- Handled customer complaints with empathy and composure
- Participating in all HR procedures when needed (CV
Legal Intern / Paralegal
Corfu
09.2019 - 10.2022
- Vousolinos Konstantinos Law Office
- Wrote detailed reports and summaries to help legal representatives prepare for court trials
- Researched and provided essential information for court case preparation
- Work closely and learn from practising attorneys.Competent in interpersonal, telephone and email correspondence
- Aid in management of client relations, translating, typing, editing and compiling legal drafts
- Keeping an updated Database of the clients and their case files.
Guest Relations Officer
Corfu, Voulgaris Hospitality Group, Kontokali Bay Resort and Spa
06.2021 - 10.2021
- Guest Relations / Client Correspondence
- Hospitality Management
- Booking Administration, answered calls, responded to emails, and spoke with clients face-to-face
- Processed a range of documentation and entered information into databases.
Administrative Coordinator
CDG Group
10.2016 - 08.2019
- Active involvement in complains procedure / Ability to remain calm under pressure
- Events and Facilities preparation
- Greeting customers
- Worked with various department managers to establish efficient workflow processes, eliminate waste, and improve service delivery
- Coordinated and scheduled office technical equipment and network upgrades, maintenance, and servicing
- Kept a record of all security incidents in the company premises.
Volunteer
Athens
02.2013 - 06.2013
- Historical Registry of the Ministry of Foreign Affairs
- Research on historical documents
- Digitalization
- Filling responsibilities
- Organizing the daily agenda of the Consul.
Volunteer
Essauira
07.2012 - 08.2012
- ELIX” NGO
- Participation and active involvement in an orphanage renovation
- Assisting children to improve their English.
Education
Human Resources Development
National and Kapodistrian University Of Ahens
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Law School
European University of Cyprus
Political Science And Public Administration
National And Kapodistrian University Of Athens
Skills
- SKILLS & LANGUAGES
- Proactive thinking
- Problem-Solving
- Leadership
- Teamwork
- Handling conflict
- Verbal and written skills
- Microsoft Office and Quickbooks
- English
- Interviewing and Prescreening
- Candidate Procedure Management
- Human Resources Procedures
Certification
Italian
Advanced. B2
German
Intermediate. Grundstufe
Additional Information
- HONORS & AWARDS PERSONAL INTERESTS , Second Place in the National Moot Court Competition of Cyprus in 2016. Scout of the Greek Nation in 2010 Musician at the Oldest Philharmonic in Greece Palaia Philharmonic of Corfu Oboe. Travelling.
Timeline
Talent Acquisition Consultant
Athens, HR Vodafone Greece
02.2023 - 10.2023
Guest Relations Executive
Corfu, Voulgaris Hospitality Group, Kontokali Bay Resort and Spa
05.2022 - 11.2022
Guest Relations Officer
Corfu, Voulgaris Hospitality Group, Kontokali Bay Resort and Spa
06.2021 - 10.2021
Legal Intern / Paralegal
Corfu
09.2019 - 10.2022
Administrative Coordinator
CDG Group
10.2016 - 08.2019
Volunteer
Athens
02.2013 - 06.2013
Volunteer
Essauira
07.2012 - 08.2012
Human Resources Development
National and Kapodistrian University Of Ahens
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Law School
European University of Cyprus
Political Science And Public Administration
National And Kapodistrian University Of Athens
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