Dynamic Head Sommelier with expertise in wine pairing, customer service excellence, and inventory management. Committed to enhancing dining experiences through personalized recommendations and team training.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Head Sommelier
Numi Sunset Bar
06.2025 - 09.2025
Developed extensive knowledge of wine pairings to enhance guest dining experiences.
Participated in wine tastings to refine palate and select quality wines for patrons.
Collaborated with kitchen staff to design menu items that complement wine selections.
Provided attentive service by recommending wines based on customer preferences and meal choices.
Engaged in continuous learning about wine regions and varietals to elevate service quality.
Supported team training initiatives by sharing wine knowledge and tasting techniques.
Optimized storage conditions for optimal preservation of diverse types of wines in the cellar collection.
Enhanced guest experience by developing an extensive wine list and pairing recommendations for various cuisines.
Educated diners on various aspects of oenology during service interactions, enriching their understanding of the world of wines.
Provided exceptional customer service by attentively addressing guests'' questions and preferences regarding wine selections.
Bar Manager
Red Rose Bar
10.2024 - 05.2025
Developed and managed a diverse wine and beverage menu, enhancing customer experience and sales.
Trained and supervised staff on wine service techniques, improving team efficiency and customer satisfaction.
Established and maintained relationships with suppliers, ensuring quality product availability and pricing.
Implemented inventory management practices, reducing waste and optimizing stock levels for peak service.
Conducted regular staff training on wine selection and pairing, elevating overall service standards.
Assisted in organizing promotional events, increasing foot traffic and brand visibility within the community.
Mentored and trained staff members to ensure exceptional customer service standards.
Streamlined inventory management for optimal stock levels and reduced waste.
Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Guaranteed optimal beverage stock by assessing inventory and collaborating with owners for corrective action planning to limit expenses.
Head Waiter
Santana Pool&beach Bar Restaurant
05.2024 - 09.2024
Led a team of servers to ensure efficient and timely service delivery during peak hours.
Collaborated with kitchen staff to coordinate food orders and maintain menu accuracy.
Trained new waitstaff on service standards and restaurant protocols to enhance team performance.
Managed customer inquiries and complaints professionally to maintain a positive dining environment.
Assisted in developing a wine list that enhanced customer dining choices and satisfaction.
Facilitated communication between front-of-house and back-of-house teams to streamline operations.
Supervised server staff and simultaneously served personal section of tables.
Managed food resources, memorized orders, and coordinated customer service.
Collaborated with kitchen staff to ensure timely and accurate order delivery for guest satisfaction.
Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
Senior Waiter
Super Paradise Beach Bar
04.2022 - 10.2023
Provided exceptional customer service by efficiently taking orders and managing guest requests.
Assisted in training new staff members, enhancing team efficiency and service quality.
Collaborated with kitchen staff to ensure timely delivery of food and beverage orders.
Recommended food and drink pairings to guests, enhancing their dining experience through personalized service.
Resolved guest complaints promptly and effectively, contributing to improved customer satisfaction levels.
Oversaw daily operations, including inventory management and supply ordering, to streamline service processes.
Mentored junior waitstaff to improve their skills and maintain a high standard of service, resulting in a more cohesive team.
Increased repeat business with personalized recommendations for menu items and daily specials.
Assistant Waiter
Mamalouka Beach Bar Restaurant
05.2021 - 09.2021
Maintained cleanliness of dining areas, enhancing the overall dining experience for patrons.
Collaborated with kitchen staff to streamline service, improving efficiency during peak hours.
Supported the head waiter in wine service, enhancing guest knowledge and appreciation of selections.
Engaged with guests to provide personalized service, fostering a welcoming atmosphere.
Monitored dining area for guest needs, promptly addressing requests to maintain service quality.
Assisted waitstaff in taking and delivering accurate food and beverage orders, ensuring prompt service.
Managed multiple tables simultaneously, prioritizing tasks to meet all customer needs efficiently.
Greeted guests warmly upon arrival, guiding them to available tables or waiting areas when necessary.
Bartender
Clubaki Club
10.2019 - 04.2020
Prepared and served a diverse range of beverages, enhancing customer satisfaction and repeat business.
Served high customer volumes during special events, nights, and weekends.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Maintained cleanliness and organization of the bar area, ensuring compliance with health and safety standards.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Handled cash transactions accurately, improving efficiency in the payment process.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Managed inventory levels by restocking supplies regularly and minimizing waste during shifts.
Developed and implemented drink specials, contributing to increased patron engagement and sales.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Kept bar presentable and well-stocked to meet customer needs.
Education
WSET Level 2 - Wine & Spirit Education
Wspc
World Wide
04.2001 -
Advanced Food & Beverage Management - Food And Beverage Management
Apex (ACTA)
Athens, Greece
04.2001 -
Skills
Wine pairing expertise
Wine inventory management
Oenology education
Wine selection
Customer service excellence
Wine tasting skills
Wine list development
Team training facilitation
Guest interaction
Service efficiency
POS system proficiency
Alcohol compliance knowledge
Event coordination
Timeline
Head Sommelier
Numi Sunset Bar
06.2025 - 09.2025
Bar Manager
Red Rose Bar
10.2024 - 05.2025
Head Waiter
Santana Pool&beach Bar Restaurant
05.2024 - 09.2024
Senior Waiter
Super Paradise Beach Bar
04.2022 - 10.2023
Assistant Waiter
Mamalouka Beach Bar Restaurant
05.2021 - 09.2021
Bartender
Clubaki Club
10.2019 - 04.2020
Advanced Food & Beverage Management - Food And Beverage Management