Ioannis Bitas
Accountant – Credit Control
Athens,GR
Summary
Results-driven accountant with current expertise in accounts reconciliation and cash flow analysis. Proven ability to accuracy and efficiency under pressure. Strong ability in maximizing cash collection through negotiations with the customers. Problem solving person with strong communication skills with internal and external partners. Experienced in organizing teams and setting time schedules in delivering customer services or collecting supplies for the business.
Overview
1
1
Language
17
17
years of professional experience
Work History
Accountant – Credit Control
Sarantis Group
09.2022 - Current
- Account Reconciliation & Bookkeeping Ledger Maintenance: Manage the accounts receivable and sales ledgers to ensure accuracy. Payment Allocations: Record incoming payments and accurately allocate them against corresponding invoices.Dispute Resolution: Resolve customer billing errors, query discrepancies, and issue credit notes.
- Enhanced financial accuracy by meticulously reconciling bank statements and financial records on a monthly basis.
- Credit Risk Assessment, Evaluation: Assess the creditworthiness of new business clients using credit bureaus and bank references. Setting Limits: Define and review maximum credit limits and repayment terms for individual accounts based on financial analysis.
- Debt Collection & AR Management.Chasing Overdue Funds: Proactively contact customers via phone and email to collect outstanding payments.Negotiating Repayments: Create and manage structured payment plans for clients experiencing liquidity issues.Stop-Supply Actions: Suspend lines of credit, goods, or services to accounts that breach payment terms.
- Financial Reporting & Analysis.Aged Debt Reporting: Compile and present aged debtor reports to senior leadership.Cash Flow Forecasting: Provide regular cash inflow forecasts to assist management with corporate budget planning.
- Legal & Write-Off Procedures.Legal Escalation: Initiate formal legal proceedings and liaise with external solicitors or bailiffs for non-payments.Bad Debt Processing: Identify completely irreconcilable debts to formally archive and write off from the balance sheet.
Accountant and Back Office Managment
Envirodent
04.2019 - 08.2022
- Supporting the external accounting service to improve the financial reporting accuracy through meticulous data analysis and reconciliation efforts.
- Transaction & Data Management: Ensuring correct entry and processing of critical files, sales orders, records, and client databases.
- Human Resources Infrastructure: Assisting in onboarding new employees and maintaining precise attendance records
- Validating Operations: Inspecting output data, managing transaction settlements, and looking out for operational errors or workflow delays.
- Risk & Regulatory Compliance: Evaluating company processes against shifting legal frameworks and coordinating with internal auditors to bypass heavy fines.
- Workforce Optimization: Overseeing daily staff workloads, creating training programs, and implementing automation like Robotic Process Automation (RPA) to accelerate bottlenecked processes.
Customer Service & Cashier
Wind Hellas Telecommunications
10.2017 - 04.2019
- Process Payments: Accept cash, credit cards, debit cards, mobile wallets, and gift cards.
- Reconcile Drawers: Count the starting cash drawer and balance total sales at the shift's end.
- Customer Service Duties: Greet incoming shoppers warmly and thank them upon departure.Answer Inquiries: Provide information on product placement, current store promotions, and general policies.
- Resolve Issues: Process merchandise returns, exchange requests, and initial consumer complaints smoothly.
- Promote Programs: Invite customers to sign up for store loyalty apps, rewards programs, or credit accounts.
Customer Service & Cashier
COSMOTE
09.2014 - 04.2015
- Same Duties as described above
Accountant
ALGE PHARM
03.2011 - 09.2013
- Daily Bookeeping and maintaining accurate records in all accounts
- Streamlined month-end closing processes and reporting
- Collaboration with external auditors during the annual audit process to provide necessary documentation and address any concerns or findings promptly.
Customer Service
COSMOTE
09.2010 - 02.2011
- Increasing / repeat business through exceptional customer service and relationship building.
- Enhanced brand reputation by delivering exceptional customer service experiences consistently.
Accountant Intern
Ntoukakis
11.2009 - 04.2010
- Daily bookeeping and achieved compliance with all tax regulations by staying updated on changes and conducting thorough reviews of financial operations.
- Streamlined monthly financial reporting processes, significantly reducing time required for report generation and analysis.
- Identified significant tax savings opportunities by conducting in-depth research on applicable deductions and credits.
- Developed and maintained strong relationships with external auditors, ensuring smooth and efficient audit process.
Education
Master's Degree - Accounting And Banking
University of Patras
Patra 04.2001 -
Bachelor's Degree - Business Administration
Bachelor’s Degree in Business Administration
Ionian Islands 04.2001 -
High School Diploma -
High School Diploma
Marousi, Greece 04.2001 -
Skills
Strong communication skills
Problem solving oriented
Data analysis
Bank reconciliation
Cash flow analysis
Accounts payable and receivable
Bookkeeping
ERP systems proficiency
SAP S4 Hana expertise
System Migrations
Time management
Scheduling and organizing customer service deliveries
Management in stocks supplies for the business
Payroll administration
Timeline
Accountant – Credit Control
Sarantis Group
09.2022 - Current
Accountant and Back Office Managment
Envirodent
04.2019 - 08.2022
Customer Service & Cashier
Wind Hellas Telecommunications
10.2017 - 04.2019
Customer Service & Cashier
COSMOTE
09.2014 - 04.2015
Accountant
ALGE PHARM
03.2011 - 09.2013
Customer Service
COSMOTE
09.2010 - 02.2011
Accountant Intern
Ntoukakis
11.2009 - 04.2010
Master's Degree - Accounting And Banking
University of Patras
04.2001 -
Bachelor's Degree - Business Administration
Bachelor’s Degree in Business Administration
04.2001 -
High School Diploma -
High School Diploma
04.2001 -