Microsoft Office
Knowledgeable Guest Service Representative experienced in busy hotel settings. Driven and dedicated with focus on delivering exemplary service. Skilled multi-tasker successful at meeting performance objectives and helping team members.
VIP Receptionist,Check-in check out,personalized service,complaint management,trainee training,cashier.
Check-in,Check-out,complaint management,Trainee training,cashier,call center.
Check-in,Check-out,complaint management,cashier,call center,concierge,next day preperation,rooming,reservations,email management.
Check-in,Check-out,call center,cashier,rooming and concierge
Second year of my internship where i got to elevate my communication skills,check-in-check out process,concierge and complaint management.
My first introduction to reception
Registration management
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PMS Protel
PMS Fidelio
Exclusivi