Ioannis Dandoulakis
HR Officer
Varkiza
Summary
Organized Human Resources Officer with 3,5 years of experience in Primary Health Care operations. Adept at managing a team of over 50 personnel with close supervision and accurate reporting. Dedicated to thorough logistics and an expert in HR policies.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
HR Officer
Health Centre of Vari, Greek Ministry of Health
Vari
01.2019 - Current
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Conducted check-ins with employees to assess workplace health and personnel engagement.
- Provided thoughtful and engaging new employee onboarding presentations to energize workforce and set organizational expectations.
- Coordinated employee placements and administrative details.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Advocated for staff members, helping to identify and resolve conflicts.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Oversaw HR needs for over 50 employees, medical and nursing and supporting staff.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Completed human resource operational requirements by scheduling and assigning employees.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
Front Desk Medical Receptionist
Affidea
Vari
01.2017 - 09.2017
- Completed clerical duties and tasks for clinic administration.
- Referred and screened patients to make best use of resources, triage staff and serve community members.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Checked patient insurance, demographic and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
- Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
- Assessed and forwarded procedure and service details to correct coding staff to best categorize for insurance purposes.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
- Completed and filed financial documentation for accounting purposes.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Maintained current and accurate medical records for patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Managed multi-line phone system and pleasantly greeted patients.
- Supported office staff and operational requirements with administrative tasks.
- Transcribed phone messages and relayed to appropriate personnel.
- Enhanced office productivity by handling high volume of callers per day.
- Helped patients complete necessary medical forms and documentation.
Online News Editor
Defencenet Media
Athens
11.2013 - 11.2016
- Monitored breaking news for information on incidents, events and topics of interest to quickly assign coverage to staff.
- Sought out stories by pursuing other news organizations information periodically and either assigned or wrote stories according to strict timelines.
- Reported to editor-In-chief about news articles for print, daily staff happenings and creation of company newsletter.
- Conceptualized, pitched, assigned and monitored stories from origination to publication.
- Trained [Number] junior staff members on compelling breaking news stories, style guidelines and organization procedures.
- Supported publication by helping develop layouts and collaborating with production teams.
- Proofread, edited and evaluated final copy to verify content aligned with established guidelines.
- Provided concise and constructive editorial feedback to writers to improve article and story writing.
- Developed team communications and information for meetings.
Assistant Tutor
University of Surrey, Department of Politics
Guildfrod
09.2007 - 05.2008
- Planned lessons for allotted time to strengthen weak subjects and build skills.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Met with students and discussed educational goals and expectations.
- Stressed importance of good study habits by encouraging students to create personalized study plans.
- Worked with students in classrooms or home environments to provide educational support.
- Helped students prepare for tests and exams by providing guidance, motivation and encouragement.
- Responded to email and telephone requests to provide students with specific information.
- Leveraged technology to accelerate learning by proving students with easy-to-access information.
- Created tailored lesson plans and study guides to teach and assist students in area of study.
- Enabled underachieving students to reach target attainment levels by providing individualized coaching and activities.
- Leveraged technology and visual aids to engage students and enhance learning.
- Conducted group tutoring sessions to help students engage active learning and critical thinking skills.
- Prepared lesson plans to meet goals identified in students' individualized study plans.
- Provided appropriate learning materials for students.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
- Developed student confidence through positive reinforcement strategies.
- Provided homework assistance using specific curriculum and materials.
Education
MA - European and International Politics
University of Surrey, School of Politics
01.2006 - 01.2007
BA - War Studies
King’s College, University of London
01.2002 - 01.2005
Skills
HR policies
undefinedAdditional Information
Independent published scholar on medieval military history and warfare. Publication:
Dandoulakis, I. (2022). Byzantine Army: The concise 10th-11th century AD imperial infantry andcavalry soldier. Academia Letters, Article 5623
Hobbies
Historical Re-enactment and Experimental Archeology
Timeline
HR Officer
Health Centre of Vari, Greek Ministry of Health
01.2019 - Current
Front Desk Medical Receptionist
Affidea
01.2017 - 09.2017
Online News Editor
Defencenet Media
11.2013 - 11.2016
Assistant Tutor
University of Surrey, Department of Politics
09.2007 - 05.2008
MA - European and International Politics
University of Surrey, School of Politics
01.2006 - 01.2007
BA - War Studies
King’s College, University of London
01.2002 - 01.2005
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