Ioannis Panagopoulos
Warehouse Support Services Associate
Peristeri
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
Work History
Office Warehouse Support Services Associate
AB Vasilopoulos Company
2019.10 - Current
- Responsible for receiving shipments
- Participating in warehouse inventory audits for all items
- Checking orders
- Daily 'Slotting' of new warehouse items into picking locations
- Providing daily and weekly reports to management on warehouse activities
- Responsible for the daily workload forecast and weekly tasks for project execution
- Additionally, responsible for centralizing new items entering the warehouse and making daily workload forecasts.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Implemented data-driven decision-making strategies, improving overall warehouse performance.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Managed staff scheduling to prepare for high and low production periods to keep warehouse running smoothly.
- Accelerated order processing times during peak periods through effective time management strategies and prioritizing tasks based on urgency.
- Enhanced warehouse efficiency by streamlining inventory management processes and implementing organizational systems.
- Collaborating with other departments to optimize warehouse operations and keep production high.
- Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
- Coordinated with supply chain partners ensuring seamless flow of goods from warehouse to customers.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
Employee
Kava Zymosis
2015.11 - 2019.09
- Responsible for customer service
- Product sales
- Recording both purchase and wholesale sales invoices, and managing a database for historical sales data
- Handled customer inquiries and suggestions courteously and professionally.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Graduated from the Department of Statistics, School of Sciences & Technology of Information, Athens University of Economics and Business (formerly A.S.O.E.E.), with a grade of "VERY GOOD" -
Athens University of Economics And Business
2014.09 - 2022.05
Successful Completion of the "Big Data Analytics" Seminar at the University of Patras - undefined
University of Patras
2023.08 - 2023.05
Skills
R
Time Management
Data Entry
Preparing reports
Management Support
Decision-Making
Multitasking Abilities
SAP ERP Knowledge
Excel Data Analysis
MS Excel expert
Microsoft Access
Resume
I hold a bachelor's degree in Statistics with strong knowledge of probability and a keen interest in mathematics. I possess excellent skills in Microsoft Office applications (Excel, Access, Word, PowerPoint), data analytics, and extensive experience in organizing and managing tasks in my professional career, including shift work. A key characteristic of my work style is maintaining meticulous order in all aspects of my responsibilities, with extensive experience in shift work.
Languages
Greek
Native language
English
Upper intermediate
B2
German
Elementary
A2
Timeline
Successful Completion of the "Big Data Analytics" Seminar at the University of Patras - undefined
University of Patras
2023.08 - 2023.05
Office Warehouse Support Services Associate
AB Vasilopoulos Company
2019.10 - Current
Employee
Kava Zymosis
2015.11 - 2019.09
Graduated from the Department of Statistics, School of Sciences & Technology of Information, Athens University of Economics and Business (formerly A.S.O.E.E.), with a grade of "VERY GOOD" -
Athens University of Economics And Business
2014.09 - 2022.05
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