Ioannis Papazoglou
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable code. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Software Developer
Mobile Technology
12.2022 - Current
- Discussed issues with team members to provide resolution and apply best practices.
- Updated old code bases to modern development standards, improving functionality.
- Participated in software field testing to verify performance of developed projects.
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Coordinated with project management on database development timelines.
- Translated customer requirements into written use cases.
- Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
- Documented technical workflows and knowledge to educate newly hired employees.
- Developed software for desktop and mobile operating systems.
Roadside Assistance Dispatcher
Red Assistance
09.2021 - 12.2022
- Answered phone calls and responded to customer emails.
- Monitored and tracked dispatch communication systems.
- Communicated with customers to provide delivery updates and resolution.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Managed customer accounts and invoicing.
- Scheduled and organized delivery routes.
- Monitored vehicle locations to coordinate timely arrivals.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Tracked and monitored vehicle performance and maintenance.
Shop Seller
Sklavenitis
06.2019 - 04.2020
- Checked incoming orders and organized new stock.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Organized shelves to remove slow moving items and add new merchandise.
- Greeted customers entering store and offered assistance with requirements.
- Remained calm and composed in tense situations involving angry or upset customers.
- Completed daily tasks accurately and on-time to support shop needs.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Transcriptionist
Evelpidon Court House
01.2017 - 10.2018
- Reviewed and edited transcribed reports and corrected material for spelling, grammar, and clarity.
- Followed specific guidelines and style rules to meet clients' requirements and maintain consistency.
- Applied audio quality control techniques to provide accurate transcripts from low quality audio.
- Maintained logs of incoming dictation projects and transcription records.
- Used headsets and transcribing software to take dictation of medical documents.
Coffee Shop Worker
To Xoriatiko
01.2015 - 01.2016
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Controlled line and crowd with quick, efficient service.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Hotel Waiter
Athens Plaza
03.2013 - 01.2014
- Kept work environments, equipment and trays clean and sanitized for guests.
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
- Protected guests by following proper food handling procedures.
- Offered knowledgeable suggestions about foods and related wine pairings to guests with discerning tastes.
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
- Garnished completed orders and arranged foods to please customers.
- Verified accuracy and quality of orders before delivery.
- Assisted customers in selecting menu items, answering questions and providing general information.
Education
Bachelor of Science - Computer Science And Programming
Mediterranean College
Athens06.2021
Social Engineering
IEK Metamorfosis
Athens06.2013
Skills
- Technical Analysis
- Project Management
- Hardware and Software Installation
- Engineering Principles
- Computer Programming
- Application Development
- Human-Computer Interaction
- Requirements Analysis
- Code Review
- Software Quality Assurance
- Data Structures
- Java
- JavaScript
- Debugging
- Scrum
- Android Java
- HTML, CSS, JS
- Mobile App Development
Languages
Greek
Native language
English
Proficient
C2
Spanish
Intermediate
B1
Portuguese
Elementary
A2
Russian
Elementary
A2
Timeline
Software Developer
Mobile Technology
12.2022 - Current
Roadside Assistance Dispatcher
Red Assistance
09.2021 - 12.2022
Shop Seller
Sklavenitis
06.2019 - 04.2020
Transcriptionist
Evelpidon Court House
01.2017 - 10.2018
Coffee Shop Worker
To Xoriatiko
01.2015 - 01.2016
Hotel Waiter
Athens Plaza
03.2013 - 01.2014
Bachelor of Science - Computer Science And Programming
Mediterranean College
Social Engineering
IEK Metamorfosis
Similar Profiles
Saravana ChinnarajSaravana Chinnaraj
Senior Module Lead at Obopay Mobile Technology India Pvt LtdSenior Module Lead at Obopay Mobile Technology India Pvt Ltd
Muhammed MaroofMuhammed Maroof
Help Desk Analyst at SBP Consulting / Mobile Technology CenterHelp Desk Analyst at SBP Consulting / Mobile Technology Center
Charmine Rose TapayanCharmine Rose Tapayan
Sales Representative at Philippine Oppo Mobile Technology Inc.,Sales Representative at Philippine Oppo Mobile Technology Inc.,