Ioannis Touloumis
Food&Beverage Specialist
Athens
Summary
Experienced and passionate Food & Beverage Manager with over a decade of proven success in luxury hospitality across Greece most prestigious 5-star resorts and boutique hotels. Specialized in upscale dining operations, bar management, guest experience design, and strategic leadership. Known for boosting revenue through creative service solutions, building high-performing teams, and executing seamless events including weddings, theme nights, and VIP functions. Combines hands-on expertise with operational excellence and a deep understanding of guest psychology and F&B trends.
Overview
11
11
years of professional experience
20
20
Certifications
4
4
Languages
Work History
Food & Beverage Manager
Andronikos Hotel Mykonos 5*
Mykonos, South Aegean
04.2025 - Current
- Directed the entire F&B operation of a luxury boutique 5-star hotel featuring a fine dining restaurant and a signature sky bar.
- Enhanced F&B revenue by 10% through implementation of targeted upselling strategies and cost-efficiency protocols.
- Organized and managed weddings, receptions, VIP dinners, and private events with personalized service plans.
- Curated and launched weekly theme nights combining regional Greek-Mediterranean cuisine and premium cocktails.
- Led recruitment, onboarding, and performance supervision of the front-of-house team.
- Maintained the restaurants award-winning status as a top Greek Mediterranean culinary destination for 8 consecutive years.
Food & Beverage Manager
King Jason Zante 5*, Louis Hotels & Resorts, Zakynthos
Zante, Greece
03.2024 - 11.2024
- Pre-Opening, 88 Rooms, Premium All-Inclusive-Adults Only Hotel, 80% AI and 20% BB Customers, 25 F&B Personnel. Conference Room , 4 Restaurants (Peruvian, Levantine, Main buffet, All day À la carte) 2 Bars
- Successfully enhanced revenue in restaurants and bars from BB customers via upselling and cross-selling
- Responsible for the recruitment and training of the F&B department
- Menu build and costing of restaurants and bars including development of the wine list and the wine pairing for our theme restaurants
- Offered solutions to allergic customers by creating special dietary meals and food plans that resulted to numerous positive feedbacks
- In charge of establishing contracts with national and local suppliers that ensured fast distributions and a successful partnership
- Established targets, staff schedules, policies and procedures of Louis Hotels
- Excellent service impacted to our hotels revenue and positive reviews regarding the F&B department
Restaurant & Bar Supervisor
EMST Nyn Esti-National Museum Of Contemporary Art, Athens
10.2023 - 02.2024
- Fine Dining Restaurant
- Worlds Luxurious Restaurants Awards
Food & Beverage Assistant Manager
Elivi Hotel Skiathos 5*, Skiathos
12.2022 - 09.2023
- 188 Rooms, Family Style Hotel, BB/RR/Walk In Customers, 90 F&B Personnel (Culinary is not included). Banquet weddings and special events that exceeded 300 guests on average Private dinners and honeymoon special occasion events
- Conference room that hosted events from Health and Law departments
- 5 Restaurants (Fine Dining, Steak House, Italian, Premium Greek Fish Tavern, Tapas)
- 5 Bars
- Room Service
- Daily Gross Profit 30.000€ on average
- Enhanced season revenue by 26%
- Responsible for the recruitment of the department and successfully operated, led and trained F&B department to the highest standards
- Established targets, staff schedules, policies and procedures of Elivi Hotel
- Excellent service impacted to our hotels revenue and positive reviews regarding F&B department
Bar Manager
The Royal Senses 5*, Curio Collection By Hilton, Crete
04.2022 - 11.2022
- 186 Rooms, Family Style Hotel, BB/HB/FB Customers, 15 Bar Personnel, 4 bars.
- Daily Gross Profit 10.000€ on average
- Enhanced season revenue by 8%
- Established targets and staff schedules weekly
- Implemented cost-saving measures by analyzing pour costs and minimizing waste
- Collaborated with kitchen staff to coordinate food and drink pairings for special events
- Responsible for leading and training of the bar department
- Established targets, staff schedules, policies and procedures of Hilton Hotels & Resorts
Bar Manager
Nikki Beach Resort & Spa Santorini 5*, Part Of Katikies Group, Santorini
04.2021 - 11.2021
- 62 Rooms, Adults Only Hotel, BB/Walk In Customers, 12 Bar Personnel, 2 Bars.
- Daily Gross Profit 22.000€ on average
- Enhanced season revenue during COVID-19 by 18%
- Minimum spend per bed 250€ that rised between 600 and 1200€ for private sections, amenities and premium champagnes in the pool area
- Developed the cocktail menu for our new outlet
- Implemented cost-saving measures by analyzing pour costs and minimizing waste
- Collaborated with kitchen staff to coordinate food and drink pairings for special events
- In charge of establishing the orders for the bars from local suppliers
- Responsible for leading and training of the bar department
- Established targets, staff schedules, policies and procedures of Nikki Beach Hotels & Resorts
Assistant Bar Manager
Nikki Beach Resort & Spa Santorini 5*, Part Of Katikies Group, Santorini
04.2020 - 11.2020
- 62 Rooms, Adults Only Hotel, BB/Walk In Customers, 12 Bar Personnel, 2 Bars.
- Daily Gross Profit 18.000€ on average
- Enhanced season revenue during COVID-19 by 12%
- Minimum spend per bed 250€ that rised between 600 and 1200€ for private sections, amenities and premium champagnes in the pool area
- Collaborated with kitchen staff to coordinate food and drink pairings for special events
- Implemented cost-saving measures by analyzing pour costs and minimizing waste
- Established targets, staff schedules, policies and procedures of Nikki Beach Hotels & Resorts
Head Bartender
The White Cat, Chalkida
01.2020 - 04.2020
- Banquet weddings and special events
Head Barista
Up Food & Coffee, Chalkida
01.2020 - 04.2020
- All day Caffé
Head Bartender
The Majestic Hotel Santorini 5*, Santorini
03.2019 - 11.2019
- 62 Rooms, Adults Only Hotel, BB Customers.
- Disney groups with special events
Head Waiter
La Strada Diverso, Chalkida
11.2018 - 02.2019
- Italian restaurant
Head Bartender
Katikies Hotel 5*, Leading Hotels Of The World, Santorini
03.2018 - 11.2018
- 42 rooms, Adults Only Hotel, BB Customers.
- 90% (Whole F&B) in Leading Hotels Of The World SOPs Inspection where I received extra credit for serving the inspector in the dining area when my colleagues were busy (Secret Inspection)
- Cocktail list development for 2 bars
- Special events
Bartender
Namas Cafe Bar Restaurant, Chalkida
12.2017 - 02.2018
- All Day Bar
Head Bartender
Mam Cafe Bar Restaurant, Chalkida
03.2017 - 11.2017
- All Day Bar
Bartender
Dome Resort & Villas Santorini 5*, Santorini
03.2016 - 11.2016
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Served high customer volumes during special events,theme nights and banquet weddings.
Bartender
Gaston All Day Coffee & Beer, Chalkida
Chalcis, Euboea
01.2016 - 03.2016
- All Day Bar
Waiter
The Nets, Santorini
06.2015 - 08.2015
- À la carte Fish Restaurant
Waiter
Demilmar, Santorini
Fira, Nomos Kykladon
05.2014 - 08.2014
- À la carte Mediterranean restaurant
Education
Degree in Hospitality Administration - Tourism & Hospitality Management
I.E.K OMIROS
Athens, I 05.2024 -
Skills
Strategic Leadership
Inspire Team Performance
Food & Beverage Supervision
Financial Control
Inventory Oversight
undefinedWebsites
Certification
Food & Beverage Management Alfa Studies
References
References available upon request.
Interests
Reading Books, Exercising
Qualities
- Discreet
- Respectable
- Well Mannered
Timeline
Food & Beverage Manager
Andronikos Hotel Mykonos 5*
04.2025 - Current
Degree in Hospitality Administration - Tourism & Hospitality Management
I.E.K OMIROS
05.2024 -
Food & Beverage Manager
King Jason Zante 5*, Louis Hotels & Resorts, Zakynthos
03.2024 - 11.2024
Restaurant & Bar Supervisor
EMST Nyn Esti-National Museum Of Contemporary Art, Athens
10.2023 - 02.2024
Food & Beverage Assistant Manager
Elivi Hotel Skiathos 5*, Skiathos
12.2022 - 09.2023
Bar Manager
The Royal Senses 5*, Curio Collection By Hilton, Crete
04.2022 - 11.2022
Bar Manager
Nikki Beach Resort & Spa Santorini 5*, Part Of Katikies Group, Santorini
04.2021 - 11.2021
Assistant Bar Manager
Nikki Beach Resort & Spa Santorini 5*, Part Of Katikies Group, Santorini
04.2020 - 11.2020
Head Bartender
The White Cat, Chalkida
01.2020 - 04.2020
Head Barista
Up Food & Coffee, Chalkida
01.2020 - 04.2020
Head Bartender
The Majestic Hotel Santorini 5*, Santorini
03.2019 - 11.2019
Head Waiter
La Strada Diverso, Chalkida
11.2018 - 02.2019
Head Bartender
Katikies Hotel 5*, Leading Hotels Of The World, Santorini
03.2018 - 11.2018
Bartender
Namas Cafe Bar Restaurant, Chalkida
12.2017 - 02.2018
Head Bartender
Mam Cafe Bar Restaurant, Chalkida
03.2017 - 11.2017
Bartender
Dome Resort & Villas Santorini 5*, Santorini
03.2016 - 11.2016
Bartender
Gaston All Day Coffee & Beer, Chalkida
01.2016 - 03.2016
Waiter
The Nets, Santorini
06.2015 - 08.2015
Waiter
Demilmar, Santorini
05.2014 - 08.2014
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