Summary
Overview
Work History
Education
Skills
Seminars
Software
Certification
Interests
Timeline
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Ioulita Alexandraki

Athens

Summary

Highly motivated, hard-working graduate from The American College of Greece, with a double degree in Management Information Systems and Entrepreneurship Management. During the course of my studies, I explored multiple subjects and worked on project management and planning, while making use of SWOT diagrams, Work Breakdown Structures (WBS), Gantt Charts, Feasibility reports, and Cost-Benefit analysis, delivering projects through Agile approaches and Scrum methodology. Throughout the following work experience, already existing interpersonal skills were advanced as well as leadership capabilities. A well rounded worker and fast learner with an eye for detail, excellent time management as well as prompt addressing of discrepancies and offering innovative solutions.

Excellent communication skills in Greek and English and a basic, working knowledge of French. Extracurricular fields of interest include psychology, accounting and marketing.

Overview

3
3
years of professional experience
19
19
years of post-secondary education
1
1
Certification
3
3
Languages

Work History

Assistant Manager - Operations /Back Office Executive

WHP William Haddad Properties Limited
ATHENS
2023.05 - Current
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Implemented new technology to streamline processes and improve operations.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Digitalization & Archiving

N. Paipetis & Associates Law Firm
Kolonaki
2021.12 - 2022.08
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Developed strong communication and organizational skills through working on group projects.

Customer Service & Data Entry

Martha-Christina Alexandrakis Insurance Agency
Athens
2021.02 - 2021.08
  • Tracked customer service cases and updated service software with customer information.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Sought ways to improve processes and services provided.

Education

High School Diploma -

Greek-French School, St. Joseph
Athens, Greece
2005.09 - 2017.06

Bachelor's (Major) - Management Information Systems

Deree - The American College of Greece
Athens, Greece
2018.01 - 2022.12

Bachelor's (Minor) - Entrepreneurship Management

Deree - The American College of Greece
Athens, Greece
2019.09 - 2021.12

Skills

Written Communication

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Seminars

  • Crash Course on APA paper formatting, Deree - The American College of Greece (10/2019)
  • Cognitive Psychology and Neuroscience Perspectives in the Study of Social Human Behavior, Deree - The American College of Greece (11/2021)
  • Deree Business Week 2022 Participant Volunteer, Deree - The American College of Greece (03/2022)
  • A whole school approach to social and emotional learning, Deree - The American College of Greece (05/2022)

Software

Microsoft Power BI

Sas Viya - Visual Analytics

SAP ERP

Microsoft Excel

Microsoft Power Point

Microsoft Word

Microsoft Project

Monday Work Management

Certification

Proficiency - English

Interests

Real Estate

Psychology

Marketing

Traveling

Writing

Timeline

Assistant Manager - Operations /Back Office Executive

WHP William Haddad Properties Limited
2023.05 - Current

Digitalization & Archiving

N. Paipetis & Associates Law Firm
2021.12 - 2022.08

Customer Service & Data Entry

Martha-Christina Alexandrakis Insurance Agency
2021.02 - 2021.08

Bachelor's (Minor) - Entrepreneurship Management

Deree - The American College of Greece
2019.09 - 2021.12

Bachelor's (Major) - Management Information Systems

Deree - The American College of Greece
2018.01 - 2022.12

Proficiency - English

2018-01

High School Diploma -

Greek-French School, St. Joseph
2005.09 - 2017.06
Ioulita Alexandraki