Ippokratis Kratimenos
Junior IT Administrator
Athens
Summary
A motivated IT administrator with a passion for technology, looking to leverage knowledge of IT processes and challenges to provide efficient and reliable solutions to employers. Possessing excellent troubleshooting and communication skills. Seeking to utilize technical insights and expertise to advance current IT projects. Resourceful, and committed to continually advancing my knowledge of relevant technologies.
Overview
11
11
years of professional experience
2
2
Languages
Work History
Junior IT Administrator
BFSGROUP
10.2019 - Current
- Configured, monitored, and optimized server performance to ensure high availability
- Troubleshot and resolved network, system, and application issues in a timely manner
- Enhanced data security through the deployment of firewalls, antivirus software, and intrusion detection systems.
- Set up, configured, and maintained system backups to ensure data integrity
- Configured and deployed a secure, high-performance network infrastructure that meets the company's business requirements
- Used packet sniffers to analyze network traffic and diagnose and resolve network issues
- Established a secure connection to an external vendor via VPN, allowing for secure data transmission
- Defined, implemented, and monitored user access policies to ensure compliance with security requirements
Customer Service Representative
Mediatel
10.2019 - 06.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Provided primary customer support to internal and external customers
- Responded to customer requests for products, services and company information
- Offered advice and assistance to customers, paying attention to special needs or wants.
Human Resources
E-gates Co
08.2018 - 07.2019
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Maintained up-to-date knowledge of industry trends and developments to ensure relevance in human resources practices.
- Administered compensation, benefits and performance management systems and safety and recreation programs.
- Worked closely with officers to maintain optimum levels of communication to effectively and efficiently complete projects through out multi departments
Digital Archivist
Military School Euelpidon
01.2018 - 08.2018
- Developed classification systems to facilitate public access to archived materials
- Eliminated downtime and maximized revenue by providing top project quality control
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Human Resources Assistant
Military School Euelpidon
01.2017 - 01.2018
- Administered compensation, benefits and performance management systems and safety and recreation programs
- Tracked various statistics and kept detailed records to support human resources department
- Worked closely with officers to maintain optimum levels of communication to effectively and efficiently complete projects through out multi departments
Electronics Sales Associate
Mmanger
10.2014 - 12.2015
- Informed customers of current store promotions to encourage additional sales purchases.
General Warehouse Worker
RAGEF HELLAS ΓΕΩΡΓΙΑΔΗΣ
01.2013 - 08.2013
Education
Bachelor of Management And Organizational Studies -
UNIVERSITY oF WEST ATTIKA - ATTIKA
09.2009 - 05.2014
Studying Αssociate degree IT application technician - undefined
IEK Ag.DIMITRIOU
09.2020 - 05.2012
Certification: Junior Cyber Security Analyst
Cisco Networking Academy
Athens07.2024
Diploma - Ellum International Diploma in IT And Cyber Securi
Vellum Global Educational Services
Athens 04.2001 -
Skills
Network Administration
Timeline
Studying Αssociate degree IT application technician - undefined
IEK Ag.DIMITRIOU
09.2020 - 05.2012
Junior IT Administrator
BFSGROUP
10.2019 - Current
Customer Service Representative
Mediatel
10.2019 - 06.2022
Human Resources
E-gates Co
08.2018 - 07.2019
Digital Archivist
Military School Euelpidon
01.2018 - 08.2018
Human Resources Assistant
Military School Euelpidon
01.2017 - 01.2018
Electronics Sales Associate
Mmanger
10.2014 - 12.2015
General Warehouse Worker
RAGEF HELLAS ΓΕΩΡΓΙΑΔΗΣ
01.2013 - 08.2013
Bachelor of Management And Organizational Studies -
UNIVERSITY oF WEST ATTIKA - ATTIKA
09.2009 - 05.2014
Diploma - Ellum International Diploma in IT And Cyber Securi
Vellum Global Educational Services
04.2001 -
Certification: Junior Cyber Security Analyst
Cisco Networking Academy
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