IRENA ZEQIRI
Commercial Property Coordinator- Tenants Relations
Doha
Overview
6
6
years of post-secondary education
Work History
Facilities Management -Property Coordinator
Elegancia Facilities Management
- Current
- Controlling and supervising the Helpdesk (Call Center & Concierge)
- Making sure that the Team is following the standards of Service Providing
- Resolving and following up the complaints and requests of the tenants
- Vocal point between the Tenants and the Client (Landlord)
- Cooperating with the Office team and the site team for any inquiries received on the helpdesk
- Recording all the work orders/ service request in Yardi
- Attending meetings with the Client (Progress Reports)
- Collecting the obligatory documents from the Tenants
- Coordinating with the accountant and leasing department if there are any issues with payments
- Coordinating with the engineers
- Reporting directly to the Property Director.
Administrator Officer
Bluray Advertising (sister Company of VDP)
- Checking emails, replying, and following up
- Preparing and updating all the reports for incoming and outgoing in the company
- Preparing quotations and following up with the client till the result
- Attending the meetings (preparing the materials as per the subject)
- Document controlling
- Taking care of all the inquiries from important clients- collaborating with sales team
- Preparing & sending the invoices to the clients and following up with the payments- collaborating with accountant
- Preparing the job descriptions and hiring staff
- Etc.
CEO's Secretary
Vision Development Project & Bluray Advertising
- Checking important emails and replying to them in according to the orders
- Preparing the schedule of the week for the upcoming meetings
- Taking care of all the documents for the employees (200)
- Preparing invoices and saving them
- Contacting important clients to arrange meetings
- Attending meetings and taking notes MOM
- Preparing PowerPoint documents to present in meetings
- Preparing the timesheets and salary pay slip
- Using Intelex (Workers Welfare Forum)
- Takeover the IT works (like taking care of the websites, all the PC, and servers).
Digital Marketing Specialist
Freelance
01.2024 - Current
- Monitored digital marketing analytics, identifying trends and making data-driven adjustments to improve performance.
- Evaluated new technologies and platforms as potential additions to the overall digital marketing mix based on industry trends and competitive analysis.
- Increased brand visibility by developing and implementing data-driven digital marketing strategies.
- Enhanced user experience on the company website through strategic design updates and content improvements.
Responsible-Back office
TES Agency
- Collect comment cards from the guest & hands it to the management
- Inform Management in case of any complaint possible complaints
- Attends all pre-shift meetings & informs everybody in regards of the daily reservations.
Hostess & Shift Supervisor
Fy Café Restaurant (sister Company of VDP)
- Answering the phone
- Taking guests appointments
- Assuring the Guest satisfaction
- Daily sales report
- Shift responsibility
- Dealing with the guest complains
- Supporting the team
- Communicating with the main office in Italy regarding sales and new contracts
- Checking the closed deals and finalizing the legal contracts & documents
- Supervising a team of members
- Fixing and adjusting the issues
- Communicating with customers as inbound service.
Hostess
Tirana International Hotel
- Welcome, escorts and welfare guests
- Answer phone calls according to procedures
- Take & confirm reservations
- Give additional information about the restaurant to the guest if required
- Files & organizes all reservation / function sheets
- Checks if all menus are clean
- Orders flower arrangements
- Updates the telephone directory on a regular basis
- Hands over table allocation to set up
- Help / Assist floor staff in resetting the tables during busy operations
- Equips bill folders with necessary essentials (comment card, pen etc.)
Social media manager
- Current
Real Estate Agent
- Current
Modeling
- Current
Education
INFORMATIC & ECONOMIC -
TIRANA UNIVERSITY
01.2012 - 04.2014
high school diploma - undefined
VASIL KAMAMI
01.2009 - 04.2012
Skills
Other Skills
Microsoft Office (word, excel, PowerPoint) Internet etc., English (Fluent); Italian (Fluent), Not Available
Professional Development
- Complain Handling
- Broad-stroke skills
- Creating High Performance Teams
- Personal and Professional Development
- LinkedIn learning courses (Consulting Foundations, Marketing Tips, Inventory Management, Business Math)
Personal Information
Date of Birth: 01/27/94
Timeline
Digital Marketing Specialist
Freelance
01.2024 - Current
INFORMATIC & ECONOMIC -
TIRANA UNIVERSITY
01.2012 - 04.2014
high school diploma - undefined
VASIL KAMAMI
01.2009 - 04.2012
Facilities Management -Property Coordinator
Elegancia Facilities Management
- Current
Administrator Officer
Bluray Advertising (sister Company of VDP)
CEO's Secretary
Vision Development Project & Bluray Advertising
Responsible-Back office
TES Agency
Hostess & Shift Supervisor
Fy Café Restaurant (sister Company of VDP)
Hostess
Tirana International Hotel
Social media manager
- Current
Real Estate Agent
- Current
Modeling
- Current
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