IRENA ZEQIRI
Commercial Property Coordinator- Tenants Relations
Doha
Overview
6
6
years of post-secondary education
Work History
Facilities Management -Property Coordinator
Elegancia Facilities Management
- Current
- Controlling and supervising the Helpdesk (Call Center & Concierge)
- Making sure that the Team is following the standards of Service Providing
- Resolving and following up the complaints and requests of the tenants
- Vocal point between the Tenants and the Client (Landlord)
- Cooperating with the Office team and the site team for any inquiries received on the helpdesk
- Recording all the work orders/ service request in Yardi
- Attending meetings with the Client (Progress Reports)
- Collecting the obligatory documents from the Tenants
- Coordinating with the accountant and leasing department if there are any issues with payments
- Coordinating with the engineers
- Reporting directly to the Property Director.
Administrator Officer
Bluray Advertising (sister Company of VDP)
- Checking emails, replying, and following up
- Preparing and updating all the reports for incoming and outgoing in the company
- Preparing quotations and following up with the client till the result
- Attending the meetings (preparing the materials as per the subject)
- Document controlling
- Taking care of all the inquiries from important clients- collaborating with sales team
- Preparing & sending the invoices to the clients and following up with the payments- collaborating with accountant
- Preparing the job descriptions and hiring staff
- Etc.
CEO's Secretary
Vision Development Project & Bluray Advertising
- Checking important emails and replying to them in according to the orders
- Preparing the schedule of the week for the upcoming meetings
- Taking care of all the documents for the employees (200)
- Preparing invoices and saving them
- Contacting important clients to arrange meetings
- Attending meetings and taking notes MOM
- Preparing PowerPoint documents to present in meetings
- Preparing the timesheets and salary pay slip
- Using Intelex (Workers Welfare Forum)
- Takeover the IT works (like taking care of the websites, all the PC, and servers).
Digital Marketing Specialist
Freelance
01.2024 - Current
- Monitored digital marketing analytics, identifying trends and making data-driven adjustments to improve performance.
- Evaluated new technologies and platforms as potential additions to the overall digital marketing mix based on industry trends and competitive analysis.
- Increased brand visibility by developing and implementing data-driven digital marketing strategies.
- Enhanced user experience on the company website through strategic design updates and content improvements.
Responsible-Back office
TES Agency
- Collect comment cards from the guest & hands it to the management
- Inform Management in case of any complaint possible complaints
- Attends all pre-shift meetings & informs everybody in regards of the daily reservations.
Hostess & Shift Supervisor
Fy Café Restaurant (sister Company of VDP)
- Answering the phone
- Taking guests appointments
- Assuring the Guest satisfaction
- Daily sales report
- Shift responsibility
- Dealing with the guest complains
- Supporting the team
- Communicating with the main office in Italy regarding sales and new contracts
- Checking the closed deals and finalizing the legal contracts & documents
- Supervising a team of members
- Fixing and adjusting the issues
- Communicating with customers as inbound service.
Hostess
Tirana International Hotel
- Welcome, escorts and welfare guests
- Answer phone calls according to procedures
- Take & confirm reservations
- Give additional information about the restaurant to the guest if required
- Files & organizes all reservation / function sheets
- Checks if all menus are clean
- Orders flower arrangements
- Updates the telephone directory on a regular basis
- Hands over table allocation to set up
- Help / Assist floor staff in resetting the tables during busy operations
- Equips bill folders with necessary essentials (comment card, pen etc.)
Social media manager
- Current
Real Estate Agent
- Current
Modeling
- Current
Education
INFORMATIC & ECONOMIC -
TIRANA UNIVERSITY
01.2012 - 04.2014
high school diploma - undefined
VASIL KAMAMI
01.2009 - 04.2012
Skills
Flexibility
Hardworking
Cooperative
Creative
Ability to work under pressure
Optimist
Sociable and communicative (building relationships with clients)
Up selling
Well organized
Resilient
Other Skills
Microsoft Office (word, excel, PowerPoint) Internet etc., English (Fluent); Italian (Fluent), Not Available
Professional Development
- Complain Handling
- Broad-stroke skills
- Creating High Performance Teams
- Personal and Professional Development
- LinkedIn learning courses (Consulting Foundations, Marketing Tips, Inventory Management, Business Math)
Personal Information
Date of Birth: 01/27/94
Timeline
Digital Marketing Specialist
Freelance
01.2024 - Current
INFORMATIC & ECONOMIC -
TIRANA UNIVERSITY
01.2012 - 04.2014
high school diploma - undefined
VASIL KAMAMI
01.2009 - 04.2012
Facilities Management -Property Coordinator
Elegancia Facilities Management
- Current
Administrator Officer
Bluray Advertising (sister Company of VDP)
CEO's Secretary
Vision Development Project & Bluray Advertising
Responsible-Back office
TES Agency
Hostess & Shift Supervisor
Fy Café Restaurant (sister Company of VDP)
Hostess
Tirana International Hotel
Social media manager
- Current
Real Estate Agent
- Current
Modeling
- Current