IRINA RAILEAN
SECRETARY
Vouliagmeni
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
AirBnb Property Manager
Vip Greece Property EE
02.2022 - 09.2024
- Maintained a calendar of reservations to prevent double-bookings and view upcoming rentals.
- Handled all guest communications through emails or calls by promptly responding and providing helpful information.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Conducted regular property inspections, identifying areas for improvement.
- Coordinated the cleaning staff, restocked necessities, and explained house rules to new guests.
- Handled guests' complaints promptly and appropriately, calling in repairmen and other support services.
Office Manager
Vip Greece Property EE
11.2021 - 09.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained internal databases.
- Managed data entry and other record-keeping tasks.
- Managed communication channels, such as phone calls and emails.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Office Assistant
Innovative Micro Solutions
02.2018 - 03.2020
- Expedited document processing with accurate data entry and timely filing.
- Collecting data and inputting information into databases.
- Performing regular backups of information to ensure data preservation.
Office Assistant
Innovative Micro Solutions
08.2014 - 10.2015
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Expedited document processing with accurate data entry and timely filing.
- Performing regular backups with new or revised information, as necessary.
- Scanned the new documents.
- Prepared digital materials or files for printing.
Receptionist Administrator
VIS PAS HOTEL
08.2004 - 10.2005
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Handled complaints and questions, and re-directed calls to other team members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
- Improved client satisfaction with timely and accurate information provision.
- Increased office security by updating visitor check-in procedures and protocols.
Education
Bachelor of Science - Faculty of Letters
State University of Moldova
Chisinau, Moldova 04.2001 -
Skills
Administrative Support
Exceptional oral and written communication skills
Adaptable
Skilled multi-tasker
Time management abilities
Team Collaboration
Problem-solving aptitude
Languages
Romanian
Native language
Russian
Advanced
C1
English
Proficient
C2
Greek
Advanced
C1
Reading, hikes, Sup
appreciate good books, walks in the nature and swimming.
Timeline
AirBnb Property Manager
Vip Greece Property EE
02.2022 - 09.2024
Office Manager
Vip Greece Property EE
11.2021 - 09.2024
Office Assistant
Innovative Micro Solutions
02.2018 - 03.2020
Office Assistant
Innovative Micro Solutions
08.2014 - 10.2015
Receptionist Administrator
VIS PAS HOTEL
08.2004 - 10.2005
Bachelor of Science - Faculty of Letters
State University of Moldova
04.2001 -
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