IRINI BODARI
Athens
Summary
Motivated and detail-oriented professional with experience in customer service, internal communication, and administrative coordination. Holding a Master’s in Law & Economics and a Bachelor's in Sociology, I possess strong problem-solving abilities and excellent organizational skills. I am eager to contribute my expertise in communication, stakeholder collaboration, and project coordination within an internal events role at PPC.
Overview
8
8
years of professional experience
1
1
Certification
2
2
Languages
Work History
Customer Support Consultant
Skythor N.V. Online Casino
04.2021 - Current
- Manage communication with customers and partners to resolve technical and communication issues.
- Develop communication strategies to support the company’s image and improve customer satisfaction.
- Strengthen relationships with external partners and monitor the progress of solutions.
- Create and implement strategies to enhance customer service and corporate reputation.
Customer Service & Back Office Consultant
Watt & Volt, Company Oil & Energy
01.2018 - 04.2021
- Provide prompt and professional customer service for billing and energy-related inquiries.
- Develop and implement communication strategies for promoting services and products.
- Manage administrative duties and train new team members on customer service protocols and marketing programs.
Barista & Sales Associate
Mikel Coffee Company
10.2016 - 01.2018
- Organize and promote product sales, including daily specials and new products.
- Develop and maintain customer relationships by offering high-quality service and product recommendations.
Education
Master of Science - Law And Economics
University of Piraeus
Athens 04.2001 -
Bachelor of Science - Sociology
Panteion University Social & Political Science
Athens, Greece 04.2001 -
Skills
Problem-Solving Skills
Customer service excellence
Interpersonal Communication
Organizational Skills
Attention to Details
Time Management
Adaptability
Microsoft Office (Excel, Word, PowerPoint)
Certification
DIGITAL MARKETING, A.C.T.A
Timeline
DIGITAL MARKETING, A.C.T.A
05-2023
Customer Support Consultant
Skythor N.V. Online Casino
04.2021 - Current
Customer Service & Back Office Consultant
Watt & Volt, Company Oil & Energy
01.2018 - 04.2021
Barista & Sales Associate
Mikel Coffee Company
10.2016 - 01.2018
Master of Science - Law And Economics
University of Piraeus
04.2001 -
Bachelor of Science - Sociology
Panteion University Social & Political Science
04.2001 -
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