Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Irini Gkikoka

Athens

Summary

Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Shift Manager

Venetis
02.2023 - Current
  • Trained and mentored new employees to maximize team performance.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Tracked receipts, employee hours, and inventory movements.
  • Consistently exhibited a calm demeanor during periods of high volume or unusual events to keep the store operating smoothly and set a positive example for the shift team.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Managed staff hiring, training and supervision.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.

Salesman

Venetis
06.2021 - 01.2023
  • Increased sales by offering advice on purchases and promoting additional products.
  • Promoted and up-sold products and services to meet the needs of customers.
  • Upheld high standards of customer service by promoting and upselling new products.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.

Education

Bachelor's - Communication And Media

National And Kapodistrian University
Athens, Greece
10.2023

Skills

  • Verbal and Written Communication
  • Cash Handling
  • Opening and Closing Procedures
  • Accurate Money Handling
  • Payment Processing
  • Revenue Generation
  • Coaching and Mentoring
  • Energetic and Enthusiastic
  • Customer Experience Management
  • Recruiting and Hiring
  • Staff Training and Onboarding
  • POS Transactions
  • Persuasive Negotiations

Certification

Young Women Empowerment Program, Womentors November 2020- May 2021

Languages

Greek, Albanian
Native language
English
Proficient
C2

Timeline

Shift Manager

Venetis
02.2023 - Current

Salesman

Venetis
06.2021 - 01.2023

Bachelor's - Communication And Media

National And Kapodistrian University

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Irini Gkikoka