Ismelio Chasanlliou
_______________________
Kavala,Eastern Macedonia and Thrace
Summary
Detail-oriented Data Entry Professional with a proven track record of maintaining accuracy and efficiency. Recognized for a collaborative mindset and adaptability to evolving team needs. Highly organized and reliable, ensuring consistent and high-quality results.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Data Entry Agent
e-food
Kavala, Eastern Macedonia And Thrace
07.2023 - Current
- Accurately entering and updating food product information, prices & descriptions into the system
- Preparing, modifying & mapping our partners menus & delivery areas
- Working closely with other departments to ensure data aligning with business operations
- Handled 50–100 inbound and outbound calls daily, along with live chat requests, ensuring prompt and effective customer support.
- Received positive feedback from supervisors, recognizing exceptional dedication towards maintaining a high standard of work quality.
- Maintained a high level of productivity with accurate typing skills and attention to detail.
E-Shop Administrator
Aivaliotistools.gr
Kavala, Eastern Macedonia And Thrace
12.2021 - 07.2023
- Managed product listings by updating product information, images, and pricing, ensuring accuracy and real-time updates.
- Processed and fulfilled online orders from placement to delivery, ensuring a seamless customer experience.
- Provided exceptional customer support by handling inquiries, complaints, and returns, enhancing customer satisfaction and retention.
- Collaborated with the marketing team to execute product launches and promotional campaigns, increasing online visibility and sales.
- Monitored and optimized e-commerce platform performance through regular reviews, identifying areas for improvement and implementing data-driven enhancements.
- Analyzed sales trends and consumer behavior, leading to strategic recommendations that contributed to revenue growth.
Education
Master of Science - Digital Marketing
Democritus University of Thrace
Kavala, Greece 11.2022 - 06.2025
Bachelor of Science - Cultural Technology & Communication
University of The Aegean
Mytilene, Greece 10.2015 - 06.2020
Skills
- Salesforce Experience
- Efficient Data Entry
- Committed Team Collaborator
- Effective Communication Skills
- Rapid Skill Acquisition
- Effective Multitasking
- Flexible Team Player
- Skilled in Microsoft Office Suite
- WordPress Management
- Asana Task Coordination
- Salesforce Experience
Timeline
Data Entry Agent
e-food
07.2023 - Current
Master of Science - Digital Marketing
Democritus University of Thrace
11.2022 - 06.2025
E-Shop Administrator
Aivaliotistools.gr
12.2021 - 07.2023
Bachelor of Science - Cultural Technology & Communication
University of The Aegean
10.2015 - 06.2020
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