Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Giaprakis

Brooklyn

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

10
10
years of professional experience

Work History

Beverage Director

Englewood Hospitality
12.2022 - 12.2023
  • Adhered to corporate efficiency and profitability goals for beverage purchasing and distribution.
  • Drafted beverage purchasing plan, aligning inventory needs with budgetary constraints by applying historical data.
  • Suggested appetizer and meal pairings with specific drinks.
  • Designed beverage menus.
  • Maintained highest standards for beverage quality and service.
  • Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
  • Managed all day-to-day operations within budgeted guidelines.
  • Worked with on-site and external party planners to create and manage beverage ordering and waitstaff for small and large events.
  • Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
  • Implemented new drink policies, reducing over-pouring by 60%

Chief Of Operations

Wenger Industries Inc
05.2021 - Current
  • Successful operator hauling loads for all big transportation companies. Coordinates daily delivery schedules based on customer demands, peak delivery times, and alternative routes. Retain valid proof of insurance, registration, and all other appropriate paperwork to comply with federal and state regulations. Conducting Pre-trip DOT inspections on a daily basis and transporting freight in a timely manner. Accident-free and clean MVR.
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Identified opportunities to improve business process flows and overall departmental productivity.
  • Responsible for vehicle maintenance.
  • Drove operational improvements which resulted in savings and improved profit margins.

Founder/Chief of Operations

Drink Gifted
09.2018 - 05.2021
  • Design and implement business strategies, plans, and procedures. Set comprehensive goals for performance and growth. Establish policies that promote company culture and vision. Oversee daily operations of the company
  • Directed market expansions to propel business forward, meet changing customer needs
  • Defined company roles and responsibilities to establish and enhance processes
  • Established organizational mission statement through extensive collaboration and review
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations
  • Developed innovative sales and marketing strategies to facilitate business expansion
  • Shaped solutions and approaches by leveraging trends in customer marketplaces and industries

Food and Beverage Supervisor

Rotisserie Georgette
12.2017 - 01.2019
  • Daily operation efficiency, problem-solving, inventory, coaching and counseling staff, system enforcement, coordination and communication through different sections, taking reservations, greeting customers, maintaining and enforcing productivity, quality and health standards.
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals
  • Maintained professional, organized and safe environment for employees and patrons
  • Maximized performance by monitoring daily activities and mentoring team members
  • Delivered feedback to decision-makers regarding employee performance and training needs
  • Evaluated employees' strengths and assigned tasks based upon experience and training

Food and Beverage Supervisor

La Sirena By Batali- Bastianich
09.2016 - 11.2017
  • One Michelin Establishment from Batali- Bastianich. My responsibility was be responsible for different tasks such as restaurant marketing strategies, recruiting and hiring restaurant staff, training, overseeing food quality, developing menus as well as greeting and serving restaurant guests.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades
  • Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals
  • Supervised labor costs and departmental expenses to remain in line with budget
  • Evaluated employees' strengths and assigned tasks based upon experience and training
  • Evaluated suppliers to maintain cost controls and improve operations
  • Recruited and hired top performers to add talent and value to department
  • Monitored expenditures to mitigate risk of overages

Assistant Director of Food and Beverage

Aquavit
02.2015 - 08.2016

Directing and overseeing all aspects of the organization's beverage planning and service of Two Michelin Star establishment, with duties to include menu planning and costs, preparation and presentation of food and drinks, and adherence to quality and safety standards.

  • Oversaw selection, ordering and inventory controls of wine, beer and alcohol program
  • Managed bar and wait staff and directed hiring program
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
  • Integrated service and team management strategies to boost business profits
  • Maintained highest standards for beverage quality and service
  • Improved average wine and alcohol spend per guest through curation, service training and hands-on hospitality
  • Implemented new drink policies, reducing over-pouring by 55%.

Sales and Beverage Supervisor

Terra Tribeca
12.2013 - 01.2015
  • I was responsible for different tasks such as restaurant marketing strategies, recruiting and hiring restaurant staff, training, overseeing food quality, developing menus as well as greeting and serving restaurant guests. I was also directing and overseeing all aspects of organization's beverage planning.
  • Developed and implemented comprehensive business strategies and sales and marketing plans that complemented overall corporate operating plan
  • Promoted continuing education opportunities for sales team to bolster skills and add value to department
  • Attended industry shows, conventions and other meetings with primary mission of expanding market opportunities
  • Met with clients, delivering presentations and educating on product and service features and offerings

Education

Entrepreneurship

Harvard Business School
On-line
09.2019

BBA - Business Administration And Management

NCFE
London UK
06.2008

Skills

  • Effective Communicator
  • Executive Performance Management
  • Industry Expertise
  • Talent Recruitment
  • Customer acquisition
  • Integrity and Transparency
  • Capital and Resource Management
  • Employee Motivation and Performance
  • Organizational Leadership
  • Staff Training

Timeline

Beverage Director

Englewood Hospitality
12.2022 - 12.2023

Chief Of Operations

Wenger Industries Inc
05.2021 - Current

Founder/Chief of Operations

Drink Gifted
09.2018 - 05.2021

Food and Beverage Supervisor

Rotisserie Georgette
12.2017 - 01.2019

Food and Beverage Supervisor

La Sirena By Batali- Bastianich
09.2016 - 11.2017

Assistant Director of Food and Beverage

Aquavit
02.2015 - 08.2016

Sales and Beverage Supervisor

Terra Tribeca
12.2013 - 01.2015

Entrepreneurship

Harvard Business School

BBA - Business Administration And Management

NCFE
James Giaprakis