Proven Manager at Funky and former Hotel Waitress at Stella Hotel, adept in Social Media Management and exceptional customer service. Excelled in content creation, significantly enhancing brand awareness. Achieved departmental goals through strategic planning and cross-training, ensuring optimal team performance and financial efficiency. Promoted from waitress to manager and and social media manager within a year of working in both jobs.
Hi, I’m
Jessica Allko
Social Media Manager
Summary
Overview
2
years of professional experience
5
years of post-secondary education
Work History
Funky
Manager
09.2022 - 05.2024
Job overview
- Accomplished multiple tasks within established timeframes.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Cross-trained existing employees to maximize team agility and performance.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Stella Hotel
Hotel Waitress
06.2024 - 09.2024
Job overview
- Addressed customer concerns promptly and professionally, resolving issues effectively to maintain positive relationships with patrons.
- Collaborated with kitchen staff to accommodate special dietary requests, resulting in positive guest feedback.
- Effectively managed multiple tasks simultaneously, such as taking orders, delivering food, and processing payments, resulting in efficient service and minimal delays for guests.
- Managed all aspects of concert planning, including program selection, logistics coordination, and event promotion.
Education
Democritus University of ThraceKomotini, Greece
No Degree from History And Anthropology
10.2019 - Current
University Overview
Skills
Content Creation
Languages
Greek
Native language
English
Proficient
C2
Albanian
Advanced
C1
Korean
Intermediate
B1
Timeline
Hotel Waitress
Stella Hotel
06.2024 - 09.2024
Manager
Funky
09.2022 - 05.2024
Democritus University of Thrace
No Degree from History And Anthropology
10.2019 - Current
Similar Profiles
Julianna DaoudJulianna Daoud
Server/cashier at Funky Fries And BurgersServer/cashier at Funky Fries And Burgers
Kyle KulkaKyle Kulka
Kitchen Manager at The Funky PelicanKitchen Manager at The Funky Pelican
Phebe Bowers ArmasPhebe Bowers Armas
Owner Operator at The Funky Monkey! Home & Pet SittersOwner Operator at The Funky Monkey! Home & Pet Sitters