Jose Manuel Arrieta Duarte
Athens
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.
Overview
4
4
years of professional experience
Work History
Siama Bar Restaurant
Petros Spanos
01.2022 - Current
- Managed payroll, daily deposits, and cost controls.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Recruited, hired, and trained talented staff to fill vacancies.
- Maintained positive relationships with local community and government officials.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
- Planned and executed strategies to increase customer loyalty and retention.
- Led restructuring of restaurant menu and interior design, resulting in increased customer satisfaction and profits.
Delfini at Sailing
Andromahi Valanou
01.2020 - Current
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
Teleperformance
Teleperformance
01.2021 - 12.2021
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Education
Associate of Science - Administracion De Empresas
Madre Emilia De San Jose
VenezuelaAssociate of Science - Turismo
Mision Rivas
VenezuelaSkills
- Employee Development
- Lead Reporting
- Customer Engagement
- Cocktail Knowledge
- Strategic Planning
- Financial Controls
- Disciplinary Action
- Standards of Excellence
- Sanitation Practices
- Daily Reports
Languages
Spanish
Native language
Greek
Proficient
C2
English
Upper intermediate
B2
Portuguese
Advanced
C1
Italian
Intermediate
B1
Timeline
Siama Bar Restaurant
Petros Spanos
01.2022 - Current
Teleperformance
Teleperformance
01.2021 - 12.2021
Delfini at Sailing
Andromahi Valanou
01.2020 - Current
Associate of Science - Administracion De Empresas
Madre Emilia De San Jose
Associate of Science - Turismo
Mision Rivas
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