Judy Makri
Lisbon ,Portugual
Summary
Energetic and multilingual Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
3
3
Languages
Work History
Stewardess
The one 15 meters
zea Marine , Greece
08.2023 - 09.2023
- Welcoming guests and provide them with all kind of needs.
- Responsible in purchasing all kind of supply concerning owner, kitchen and rooms.
- Maintain daily task routine in organizing, cleaning and laundry. Preparation of tables and arranging flowers.
- Assisting crew in interior inventory.
Stewardess
Lady D 37Meters
Zea Marine , Greece
04.2023 - 07.2023
- Welcoming guests and provide them with all kind of needs.
- Responsible in purchasing all kind of supply concerning owner, kitchen and rooms.
- Maintain daily task routine in organizing, cleaning and laundry. Preparation of tables and arranging flowers.
- Assisting crew in interior inventory.
- Preparing parties and activities as per owner request.
- Maintain interior of yacht.
Marketing Specialist
Teleperformance
lisbon , Portugual
03.2021 - 04.2023
- Creating advertisers stratergy depend on there goals, creating the campaigns and targeting demographic data of there target audience.
- Assist with analyzing marketing data* campaign results, conversion rates, traffic, etc,
- Develop ideas for creative marketing campaigns.
Customer Service Representative
Teleperformance Hellas
Athens , Greece
01.2019 - 01.2021
- Troubleshooting technical inquires that customer might have with there devices.
- Support and guide them with any commercial related issue regarding supported product.
- Refund and any other issues that customers might be experiencing.
- Providing friendly attentive service by promptly responding to customer enquiries and processing order requests. Accurately Providing information to resolve service complaints and guarantee customer satisfaction.
Manager
le six resort hotel
kfaraabida , Lebanon
02.2016 - 12.2017
- Managing day to day operation.
- Greeting guests during check in and check out.
- Handling and solving team problems.
- Planning weekly and monthly events.
- Supervised hotel functions as payroll, housekeeping and maintenance.
- Handling and negotiating purchase goods with suppliers.
- Liaise with accounting manager for payroll and inventory stock.
Sales Assistant
Castel mare resort
Monsif , Lebanon
03.2014 - 11.2015
- Responsible of check in and check out of 350 chalets.
- Fielded customer questions to share information about availability, and pricing
- Assisted customers with prompt and polite support in-person and via telephone in any maintenance inquires.
Sales Representative
blank linen company
Jounieh, Lebanon
06.2010 - 01.2013
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Waitress
Adim pub resto
Baabda, Lebanon
01.2008 - 02.2010
- Greeted new customers, discussed specials, and took drink orders
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Used cash registers and credit card machines to cash out customers
- Folded napkins and prepared silverware sets to provide adequate supply for host station
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times
- Printed dining checks with total due, collected payment and offered receipts to complete transactions
- Increased sales significantly by upselling higher-end products to customers
Education
Baccalaurete Program - Hotel Arts s
Administration of Hotel School EH
Dekwane Lebanon /2007 - /2009
Skills
Team work and creativity
Problem solving
Excellent communication skills
Multitasking
Guest service
Schedule management
Hobbies
Hiking, reading, and nature photography.
Timeline
Stewardess
The one 15 meters
08.2023 - 09.2023
Stewardess
Lady D 37Meters
04.2023 - 07.2023
Marketing Specialist
Teleperformance
03.2021 - 04.2023
Customer Service Representative
Teleperformance Hellas
01.2019 - 01.2021
Manager
le six resort hotel
02.2016 - 12.2017
Sales Assistant
Castel mare resort
03.2014 - 11.2015
Sales Representative
blank linen company
06.2010 - 01.2013
Waitress
Adim pub resto
01.2008 - 02.2010
Baccalaurete Program - Hotel Arts s
Administration of Hotel School EH
/2007 - /2009