Juliana Finda Momoh
Athens,Central Athens
Summary
Am Juliana a dynamic and dedicated waitress with extensive experience at Mitsis Summer Place Hotel, excelling in order processing and effective communication. Proven ability to enhance customer satisfaction through attentive service and strong multitasking skills, ensuring a seamless dining experience while adhering to food safety compliance. Committed to fostering positive guest relationships.
Overview
4
4
years of professional experience
2024
2024
years of post-secondary education
Work History
Waitress
Mitsis Summer Place Hotel
Kos , Island
05.2025 - 11.2025
- Provided attentive service to guests, ensuring a pleasant dining experience.
- Took and processed food and beverage orders accurately and efficiently.
- Maintained cleanliness of tables, dining areas, and utensils throughout shifts.
- Collaborated with team members to enhance service quality during peak hours.
- Communicated effectively with guests to address inquiries and special requests.
- Developed positive relationships with regular customers through friendly conversation.
- Followed health and safety regulations to ensure a safe dining environment.
- Took orders for food and drinks and delivered them to guests.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
Waitress food&beverage
Nidimos Hotel
Delphi, Delphi, Greece, Dimou Fragkou 10
11.2024 - 03.2025
- Provided excellent customer service in a fast-paced hotel dining environment.
- Took and processed food and beverage orders accurately and efficiently.
- Delivered meals and drinks promptly to guests at tables and events.
- Stocked service areas with supplies during slow periods.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Processed payments accurately using cash registers or POS systems.
Waitress beverage
Bintumani Hotel
Freetown, 11 Man 'O' War Bay, Aberdeen Hill, Freetown, Sierr
02.2023 - 08.2023
- Took and processed customer orders accurately and efficiently.
- Delivered food and beverages to tables in a timely fashion.
- Maintained cleanliness of dining area and organized table settings.
- Collaborated with kitchen staff to ensure smooth service operations.
- Processed payments using point-of-sale system accurately and swiftly.
- Took orders for food and drinks and delivered them to guests.
- Assisted other wait staff members in times of heavy customer traffic.
Waitress food and beverage
Swiss Hotel Freetown
Freetown, 38 Spur Road
03.2022 - 12.2022
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Filled condiments and napkin containers during slack periods.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Set up tables in between patrons to reduce wait times.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Education
Holy Trinity School
Freetown Skills
- Order processing
- Customer feedback
- Table management
- POS system operation
- Effective communication
- Time management
- Food safety compliance
- Team collaboration
- Order taking
- Food and beverage pairings
- Strong multitasking
- Customer service
Languages
Afrikaans
First Language
English
Advanced (C1)
C1
Accomplishments
Employee of the month award
Timeline
Waitress
Mitsis Summer Place Hotel
05.2025 - 11.2025
Waitress food&beverage
Nidimos Hotel
11.2024 - 03.2025
Waitress beverage
Bintumani Hotel
02.2023 - 08.2023
Waitress food and beverage
Swiss Hotel Freetown
03.2022 - 12.2022
Holy Trinity School