Summary
Overview
Work History
Education
Skills
Software
Certification
Interests
Timeline
Generic
Karim Jaouadi

Karim Jaouadi

Technical Support
Attica,Piraeus

Summary

Dynamic professional with a proven track record in customer service and technical support, notably with Volkswagen and Apple. Excelled in remote assistance, chat sales support, and tech solutions, enhancing customer satisfaction and team efficiency. Skilled in critical thinking, creative problem-solving, and communication, adept at adapting to fast-paced environments.

I m a hard working and driven idividuel who isn't afraid to face a challange,i m passionate about my work and i know how to get the job done.I would like to describe my self as open and honest person who doesn't believe in misleading other people and tries to be fair in everything i do

Overview

16
16
years of professional experience
1
1
Certification
4
4
Languages

Work History

Customer Service Digital

Volkswagen
03.2022 - Current

Technical Support Engineer

Waha IT
07.2021 - 02.2022

Remote assitance

Technical Support Chat

Apple
07.2019 - 02.2022

Chat sales support

Customer Service Representative

Concentrix
07.2009 - 07.2019

HP assistance compteur (tech +sales department)

Education

University of Econemics & Mangement
Tunissia
2002

Skills

Team work and collaboration

Software

Windows

Certification

Maintenance Hardware & Software compture

Interests

Sport ,cooking,sport car

Timeline

Customer Service Digital

Volkswagen
03.2022 - Current

Technical Support Engineer

Waha IT
07.2021 - 02.2022

Technical Support Chat

Apple
07.2019 - 02.2022

Customer Service Representative

Concentrix
07.2009 - 07.2019

Maintenance Hardware & Software compture

06-2006

University of Econemics & Mangement
Karim JaouadiTechnical Support