Karima Refazine

• Enhance quality by conducting analysis and identifying areas for improvement.
• work on increasing efficiency and reduce time spent on redundant tasks.
• Collaboration with operation teams and client to identify, track, and resolve grey areas in a timely manner.
• Ensure client satisfaction by verifying that accuracy/ productivity meet requirements .

• Enhance user experience by diligently monitoring and removing inappropriate content from the platform.
• Streamline moderation processes by implementing effective content filtering tools and techniques..
• Collaborated with quality teams to develop comprehensive content guidelines and policies.
• Maintain a high level of accuracy in identifying and flagging prohibited materials, resulting in improved site quality.

-Supervision the progress and quality of low current work
and telecommunication
-Follow-up of studies established by the design office
Reception of equipment on site
-Attend PV assembly, functional and integrations
-Verification and conformity check with the technical
specifications and standards, drawings,
plans of calculation notes, notices, etc of different
systems of telecommunication such as CCTV, sound
system, telephone/interphone , SCADA, CBTC, fire
systems, anti intrusion system
-Verification and approval of the choice of equipment,
software.
-Interface management and Coordination and
contribution to T&C team

• Improve overall facility efficiency by implementing preventive maintenance programs and streamlining work order processes.
• Reduce equipment downtime through proactive identification of potential issues and timely repairs.
• Managed a team of technicians, ensuring consistent high-quality performance in maintaining and repairing equipment.
• Collaborated with other department heads to develop comprehensive maintenance plans for company facilities.

during this period i have worked part time in different fields such as teaching, assisting in private schools.