KATERINA ROMPOTI

• - Managed the Accounts Receivable process, ensuring timely and accurate invoicing and collections.
• - Collaborated with international teams to streamline AR processes and resolve payment discrepancies (U.A.E., Singapore,Egypt, South Africa, etc).
• - Utilized financial software and databases to maintain accurate financial records( Microsoft Dynamics).
• - Submission of documents to the MyData platform.
• - Assisted in the preparation of monthly financial reports and year-end closing activities.
• - Achieved on-time collection rate, significantly reducing outstanding receivables.
• - Working closely with the Global Manager of ENOC's Marine Lubricant Department ensuring strategic and operational success through collaboration on initiatives, sales and marketing support, operational oversight, customer relationship management, cross-functional collaboration, and project management.
• - Daily communication with contracted customers.
• - Communication with potential clients, understanding their needs and presenting compelling proposals.

- Office management based on company procedures & policies.

- Data process, entry and analysis in the company platform Microsoft Dynamics

- Monitor of progress of orders and improvement of reaction time to customer requests.

- Preparation of weekly report in relation to sales and other company activities based on KPIs.

- Responsible for issued invoices, documentation, product & services pricing and product handling from warehouse to the sales team and the client

• - Issuance of invoices, credit checks and logistics support for product delivery.
• - Archiving, data processing & entry into company platform.
• - Assistance and support to accounting department, Monitoring of sales progress based on KPIs and responsible for exceptionally large order or special requests.
• -Back-office of sales and support to the sales team.

• - Telephone customer support and promotion of company services or products.
• - Customer feedback and handling of complaints based on company policies.
• - Expansion of customer base, using company sales strategy.