Summary
Overview
Work History
Education
Skills
Certification
Dancing,swimming,cooking
Languages
Timeline
Work Availability
Work Preference
Accomplishments
Generic
Katerina Tourna

Katerina Tourna

teacher
Kalamata,Peloponnise

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1

Teachers licence

1
1

English

Work History

Teacher

public school
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Incorporated multiple types of teaching strategies into classroom.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
  • Graded and evaluated student assignments, papers, and course work.
  • Participated in parent teacher conference to discuss developments of students and increase support.
  • Advised and counseled students to help them develop skills and knowledge required to succeed.
  • Implemented creative ways to foster curiosity for complex principles through hands-on learning and planned activities.
  • Scheduled conferences with parents to discuss students' progress and classroom behavior.
  • Created lessons and online testing materials to facilitate remote learning.
  • Boosted cultural awareness by incorporating children's literature from world cultures.
  • Developed weekly lesson plans and activities to engage children and promote learning.
  • Established positive communication with parents in daily conversation and formal conferences.
  • Maintained organized, fun and interactive classroom to help children feel safe.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Educated students in foundational concepts such as shapes, numbers, and letters.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Addressed behavioral and learning issues with parents and daycare management.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Assisted and supervised 25 children through entire school day.
  • Allowed for ample outdoor discovery time in schedule each day.
  • Created safe and nurturing learning environment for preschoolers.
  • Established positive relationships with students and families.
  • Supervised student teachers to provide objective feedback.

Call Center Representative

Papadopoulos Athanasios
  • Responded to customer calls and emails to answer questions about products and services.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Processed debit and credit card and electronic check payments.
  • Attended telephone skills and program information training sessions to boost aptitude.
  • Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.

Teller

Metropolitan credit Union
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.

Education

J.D. - Early Childhood Education

University of Ioannina,Greece
Ioannina Greece
11.1993

Skills

  • Student Rapport-Building
  • Faculty Collaboration
  • Plan Lessons
  • Middle School Education
  • Analytical Decision-Making
  • Differentiated Learning Techniques
  • Thematic Study Techniques
  • Assess Students
  • Quizzes, Tests and Exams
  • Teaching
  • Developmental Psychology
  • Excellent Reading Comprehension
  • Child Development
  • Behavioral Skills Development
  • Public Relations
  • Group and Individual Instruction
  • Family Involvement
  • Public Speaking
  • Clear Public Speaking Skills
  • Parent and Student Communication
  • Critical Thinking
  • Community Involvement
  • Effective Listening

Certification

  • License Teacher

Dancing,swimming,cooking

In my free time I love greek dancing,going swimming near my house,and try cooking new reciepies from all over the world

Languages

English Proficient C2
Native language
Greek
Proficient
C2

Timeline

Teacher

public school

Call Center Representative

Papadopoulos Athanasios

Teller

Metropolitan credit Union

J.D. - Early Childhood Education

University of Ioannina,Greece

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Part Time

Work Location

Remote

Important To Me

Flexible work hoursWork from home option

Accomplishments

  • Student Motivation - Developed materials for after-school book club to motivate student to read classic novels and increase literacy among middle school students.
  • Targeted Development - Met with parents and guardians to discuss children's progress and to determine priorities and resource needs.
  • Lesson Implementation - Met all assigned learning goals through the implementation of [learning activities].
  • Curriculum Implementation - Taught reading, language arts, social studies, mathematics, science, art and physical education to pupils utilizing course of study adopted by the Board of Education.
Katerina Tournateacher