Katerina Eleftheria Bouri
Product Specialist
Athens,Petroupoli
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Promotions Assistant
ΑΝΑΛΥΖΕTHAT
05.2019 - 06.2019
- Handled on-site promotions at conferences, stores and other locations to get products directly in hands of consumers.
- Represented clients at events with upbeat, outgoing and friendly persona
Secretary
Attiki Brokers - Insurance Real Estate
9 2015 - 2 2020
- Maintained daily report documents, memos and invoices.
- Answered multi-line phone system and enthusiastically greeted callers.
Account Manager at Physiotherapy Dpt
Serinth
07.2021 - 06.2024
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Educated clients on new products or services to increase customer engagement with brand.
- Participate to conferences about Physiotherapy, Neurology, Sport Science.
Product Specialist
Serinth
06.2024 - Current
- Boosted customer retention by providing exceptional product support and addressing user concerns.
- Assisted with demonstrations for product to showcase functionality.
- Continually expanded knowledge of product line.
- Conducted comprehensive training sessions for sales teams, resulting in improved product knowledge and increased sales figures.
- Supported sales representatives during client meetings by providing expert knowledge on specific features or functionalities of the given product line.
Education
Master of Science - Biomedical Engineering, Greece
University of West Attica
Athens, Aigaleo 2015.05 - 2022.05
Skills
Sales Support
Product Demonstrations
Matlab
Python
Sales expertise
Product Training
Teamwork and Collaboration
Organizational Skills
Excellent Communication
Activities
Teaching in beginner traditional dance classes and member of a dance team. (Athens, 2014- Present)
Personal Information
- Date of Birth: 10/14/1996
- Gender: Female
- Nationality: Greek
- Driving License: B
Training
- Maintenance of Medical Technology Equipment and Certification of Clinical Engineers, T.E.I Athens., 05/29/2017, 05/29/2017, Panhellenic Association of Biomedical Technology and Clinical Engineering Engineers
- 8th Panhellenic Conference on Biomedical Technology, WYNDHAM GRAND Athens, 09/05/2019, 10/05/2019
- MARK1' - Decision Support System for Early Diagnosis of Malignant Melanoma, T.E.I Athens, 11/11/2015, 11/11/2015
- 19th Panhellenic Oncology Conference, Eugenides Foundation, 11/03/2017, 11/05/2017
- Interdisciplinary collaboration in personalized modern treatment of patients with malignant disease, 6th Conference on Continuing Professional Education in Radiology, 10/06/2017, 10/08/2017, War Museum
Timeline
Product Specialist
Serinth
06.2024 - Current
Account Manager at Physiotherapy Dpt
Serinth
07.2021 - 06.2024
Promotions Assistant
ΑΝΑΛΥΖΕTHAT
05.2019 - 06.2019
Secretary
Attiki Brokers - Insurance Real Estate
9 2015 - 2 2020
Master of Science - Biomedical Engineering, Greece
University of West Attica
2015.05 - 2022.05
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