Konstantina Kornarou
Senior Villa Specialist At The Thinking Traveller
Athens
Summary
Passionate about all things luxury and always with an empathetic approach. I believe that exceptional service goes beyond just meeting needs; it’s about building genuine relationships and making lasting memories. As a hard worker with a keen eye for detail, I pour my heart into every project, taking pride in my social skills, which help foster connections with clients and partners alike, making every interaction meaningful.
Overview
18
18
years of professional experience
4
4
Languages
Work History
Senior Villa Specialist
The Thinking Traveller
10.2021 - Current
- Active role in the Sales team (monthly target system) with a high conversion rate
- Building relationships, nurturing existing ones (repeating clientele)
- Leveraging market knowledge and company's USPs
- Member of a bi-local team with offices in both Athens and London, UK
Villa and Guest Experience Specialist
White Key Villas
04.2017 - 10.2021
- Managing incoming inquiries
- Personalized and seamless experience from villa sale to departure day including concierge services
- Attending events and international travel expos
Reservations / Sales Agent
AthensWas Design Hotel
04.2016 - 04.2017
- Back-office role
- TA and group reservations handling
- Events/photoshoots coordinator
Front Office Supervisor
Kapari Natural Resort
10.2014 - 11.2015
- Drafting daily schedule across Front Office-Housekeeping-Transfer teams
- Executing the majority of the hotel's daily check-ins/check-outs
- Personalized service to each guest
- Keeping sales active during winter time
- Trained new front office staff
Front Office and Reservations Agent - Concierge
Kapari Natural Resort
04.2013 - 10.2014
- Processing incoming inquiries
- Developed rapport with guests through personalized interactions
Registration Manager
Netlink S.A.
01.2012 - 03.2013
Front Office Agent - Concierge
Santorini Princess Hotel
04.2011 - 10.2011
Researcher - Voluntary Work
Institute of International Relations
10.2010 - 04.2011
Logistics Assistant
Coca-Cola HBC
02.2007 - 04.2007
Education
Master of Arts - International Relations & Organizations
University of Groningen
Groningen, The Netherlands 04.2001 -
Bachelor of Arts - International & European Affairs
Panteion University of Social-Political Studies
Athens, Greece 04.2001 -
Skills
Customer Relations
Multitasking Abilities
Team Collaboration
Attention to Detail
Organizational Skills
Active Listening
Written Communication
Passions
Travelling
Being close to nature
Culinary enthusiast
Timeline
Senior Villa Specialist
The Thinking Traveller
10.2021 - Current
Villa and Guest Experience Specialist
White Key Villas
04.2017 - 10.2021
Reservations / Sales Agent
AthensWas Design Hotel
04.2016 - 04.2017
Front Office Supervisor
Kapari Natural Resort
10.2014 - 11.2015
Front Office and Reservations Agent - Concierge
Kapari Natural Resort
04.2013 - 10.2014
Registration Manager
Netlink S.A.
01.2012 - 03.2013
Front Office Agent - Concierge
Santorini Princess Hotel
04.2011 - 10.2011
Researcher - Voluntary Work
Institute of International Relations
10.2010 - 04.2011
Logistics Assistant
Coca-Cola HBC
02.2007 - 04.2007
Master of Arts - International Relations & Organizations
University of Groningen
04.2001 -
Bachelor of Arts - International & European Affairs
Panteion University of Social-Political Studies
04.2001 -
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