KONSTANTINA TOULA
ATHENS
Summary
A very committed and highly motivated English Language and Literature graduate with excellent communication skills who is able to work under pressure. Always willing to learn new things, keen to develop and extend current knowledge and skills base.
A hard-working individual that enjoys working both as part of a team or alone in order to achieve targets.
Overview
6
6
years of professional experience
Work History
Customer Support Associate
WOLT
10.2022 - Current
- Responded to customer requests for products, services, and company information.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Entertainer| Happy Time
06.2019 - 09.2022
- Developed excellent age-appropriate communication and time management
- Demonstrated decision-making skills and patience
English Language Teacher
Palaion Faliron
03.2021 - 06.2022
- Boosted writing skills by designing creative and comprehensive exercises
- Planned lessons with dynamic discussions and exercises to promote engagement.
- Established positive classroom management boundaries to create safe, known environment for behavior among students
Event Assistant
Athens Bar Show
10.2019 - 10.2019
- Collaborated effectively with venue staff, enhancing smooth operations before, during, and after gig.
Assistant
Bookstore
07.2017 - 11.2017
- Maximized customer engagement and satisfaction by delivering excellent customer service
- Demonstrated products to customers to show features and promote items.
Education
BA - English Language and Literature | National
Kapodistrian Universityof Athens
Athens, I09.2022
Erasmus - Facultad De Filología
Universidad Autónoma De Madrid
Spain02.2022
Languages
Greek
Native language
English
Proficient
C2
French
Upper intermediate
B2
Spanish
Intermediate
B1
Timeline
Customer Support Associate
WOLT
10.2022 - Current
English Language Teacher
Palaion Faliron
03.2021 - 06.2022
Event Assistant
Athens Bar Show
10.2019 - 10.2019
Entertainer| Happy Time
06.2019 - 09.2022
Assistant
Bookstore
07.2017 - 11.2017
BA - English Language and Literature | National
Kapodistrian Universityof Athens
Erasmus - Facultad De Filología
Universidad Autónoma De Madrid
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