Microsoft Office
Konstantinos - Anastasios Doris
Head Of Library Services
Athens
Summary
Experienced Librarian with a demonstrated history of working in the education management industry. Effectively supports business leaders and teams with strong organizational and communication skills. Demonstrates consistently positive attitude and commitment to customer satisfaction to produce high-quality work.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Head Librarian
Metropolitan College
Marousi, Athens
09.2018 - Current
- Drove expansion of library collections and programs in response to student and faculty needs and special requests.
- Trained and supervised library staff, volunteers and other personnel.
- Management of financial resources for collection's development.
- Organized library catalog, supplies, equipment and records.
- Maintained library databases to support accuracy and availability in circulation systems.
Office Assistant
Ministry of National Defence
Holargos, Athens
11.2021 - 05.2022
- Completed clerical tasks such as filing, copying, and distributing mail.
- Delivered clerical support by handling range of routine and special requirements.
- Maintained and updated office records, both digital and physical.
Sales Executive
Nakas Concept
Psychikon, Athens
09.2017 - 08.2018
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
Human Resources Administrator
EYDAP
Galatsi, Athens
07.2017 - 09.2017
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
- Create and update records and databases of staff with personal, financial and business data.
- Answered and redirected incoming phone calls for office.
Librarian
Metropolitan College
Marousi, Attiki
10.2015 - 03.2017
- Managed reserve desk collection of reference materials.
- Assisted library patrons with resolving computer problems.
- Located requested books on shelves and in library database and fetched items for patrons.
- Researched, planned, and set up attractive and informative library exhibits.
- Assisted students in locating and using library resources and assisted teachers with materials needed to enrich classroom instruction.
Mystery Shopper
Plaisio
Metamorfosi, Athens
07.2013 - 10.2013
- Testing customer service skills by posing as a customer and evaluating employee response to different scenarios
- Monitoring customer service, product knowledge of staff members, and store cleanliness to ensure compliance with company standards
- Reporting findings to management, who will use the information to improve operations or implement new programs
- Recording observations in a notebook or computerized device such as a smartphone
Education
Master of Science - Business Administration
University of West Attica
Greece 10.2016 - 03.2018
Bachelor of Science - Library And Information Science
University of West Attica
Athens, Greece 10.2012 - 10.2016
Skills
Office administration
Software
Library Software
Certification
Certified Corporate Web Presence and Social Media Marketing Specialist, TUV Hellas - Sep 2023
Publications
Doris, K. A., Provata, P. A. & Vraimaki, E. (2015). Assessing library anxiety in undergraduate students using the Greek Library Anxiety Scale (G-LAS). Proceedings of the 5th International Conference on Integrated Information, Mykonos, Greece [Springer Verlag - In Press]
Doris, K. A., Provata, P. A. & Vraimaki, E. (2015). Library anxiety among undergraduate students in Greece. International Journal on Integrated Information Management
Timeline
Office Assistant
Ministry of National Defence
11.2021 - 05.2022
Certified Corporate Web Presence and Social Media Marketing Specialist, TUV Hellas - Sep 2023
09-2020
Head Librarian
Metropolitan College
09.2018 - Current
Sales Executive
Nakas Concept
09.2017 - 08.2018
Human Resources Administrator
EYDAP
07.2017 - 09.2017
Master of Science - Business Administration
University of West Attica
10.2016 - 03.2018
Librarian
Metropolitan College
10.2015 - 03.2017
Mystery Shopper
Plaisio
07.2013 - 10.2013
Bachelor of Science - Library And Information Science
University of West Attica
10.2012 - 10.2016
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