KONSTANTINOS GALANIS

• Proactively communicated with clients regarding upcoming reservations or changes in vehicle availability to avoid any inconvenience or dissatisfaction later on.
• Addressed guest complaints and resolved issues to promote satisfaction.
• Enhanced company revenue by upselling additional services and insurance packages to clients.
• Effectively managed vehicle inventory for timely availability, ensuring a smooth rental process for customers.

Hiring as a Sales Executive to create business opportunities using all types of cards and payment solutions of Viva Wallet (Visa & Mastercard, Fintech payment solutions) with the main concern of serving the company's customers (merchants, partners, companies, etc.).

• Management and analysis of incoming and outgoing transactions for Individuals and Legal Entities through core banking systems, regarding requests from the financial crime enforcement agency to combat tax evasion.

• Reporting the results to the Financial Crimes Enforcement Agency.

• Adoption of due diligence for data verication.

• Management of incoming and outgoing remittances / funds for any sanction that caused the blocking of payments in accordance with the laws and regulations imposed by the European Central Bank, European Payment Council, Bank of Greece, the Bank itself, Greek Capital Market Commission and by US law (OFAC & FATCA) through core banking systems (Target 2, SEPA, SWIFT payment systems). Management of Syron Embargo (Greek & Cyprus) and World Compliance platforms in order to analyze money transfer and fight fraud.

• Μanagement of the Syron Embargo Know Your Customer (KYC) platform to take all necessary steps regarding the analysis of customer data for valuation, risk monitoring such as authentication, face verication, document verication, utility accounts as proof of address and biometric verication.

• Procedures to help prevent and track money laundering, terrorist financing and other illegal corruption schemes.

• Project Management Officer of the Sector. Reports to the CEO of the Group for the development of all operations / projects (Financial & Procedure Reports).

• Supervision as Project Manager for the completion of the work of the Card Printers Department in Moschato, Attica (production of debit and credit cards for Balkan countries such as Serbia, Bulgaria and Romania / subsidiary banks) with the main purpose of outsourcing (Lykos SA) to reduce the Group's costs.

• Leadership / Management upon new projects, banking systems and new technologies. Writing RFPs & RFIs for new projects. Reports on the progress of all work / projects to the Management (Financial & Procedural Reports).

• Leadership as a Project Manager for the collection of time deposit data from various departments from both banking systems of New Hellenic PostBank S.A. and Eurobank S.A. in order to be transferred / migrated into common banking systems and procedures.

• Adoption teleconference meetings through the same network for all business units, in order to obtain the right information at the right time for the migration project.

• Responsible for sales of consumer loans to public bodies/entities. Product development (Research & Development) according to the bank's priorities /regulations and business needs. B2B sales account management. Sales orientation management using market segmentation techniques and business strategy.

• Adoption of Credit Control Analysis to reduce risk. Build long-term relationships with new and existing customers with actions such as:

-Organizing and scheduling meetings (including executive levels) via mail / deliberate calls

-After sales service support

• Achieve the goal of the Management using cross-selling techniques (consumer loans, credit cards, payroll products). More than a thousand (1000) public entities in my portfolio, which means several thousand low-risk loans / accounts.

• Increase the company's turnover.

• Sales Orientation Management using market segmentation techniques and business strategy.

• Building Long Term Relationships with new and existing customers by:

1) Organizing and scheduling meetings (including at executive levels) via mail / intentional calls.

2) After sales service support.

• Employment as a Market Analyst in e-learning programs funded by the Hellenic Ministry of Development & General Secretariat for Research & Technology.

• Employment in the e-Academy supervision and monitoring project.

• Company Website Maintenance.

• Participate in the creation of a new website for the affiliated company Tel Net S.A.

- Completed Master's dissertation during the mbusiness project (MUSIC - Streaming of Multimedia Interactive Content in mobiLe networks).

- Employment as a Market Analyst in various projects funded by the European Union based on the eContentProgramme.