Konstantinos Karameros
ELECTRICAL AND ELECTRONIC ENGINEERING
Athens,I
Summary
Experienced and customer-focused professional with a strong background in the service industry at ΜΠΑΡΕΛ ΚΑΙ ΣΙΑ ΟΕ ΥΠΗΡΕΣΙΕΣ ΠΑΡΟΧΗΣ , excelling in creating exceptional guest experiences and driving sales growth. Proven ability to build rapport with clients, identify their needs, and provide tailored recommendations that boost revenue. Skilled in upselling techniques, managing high-pressure environments, and maintaining a positive, team-oriented attitude. Adept at balancing efficiency and quality service, consistently achieving targets while ensuring customer satisfaction. Looking to leverage these skills in a dynamic role where sales performance and client engagement are key priorities.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Head Waiter
ΜΠΑΡΕΛ ΚΑΙ ΣΙΑ ΟΕ ΥΠΗΕΡΕΣΙΕΣ ΠΑΡΟΧΗΣ
Athens, Attica
03.2019 - Current
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
- Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
- Delivered excellent customer service in a fast-paced and demanding environment.
- Developed teamwork and problem-solving skills.
- Balanced work responsibilities with university studies, demonstrating strong organizational abilities.
- Delivered exceptional customer service, ensuring a positive guest experience and building customer loyalty.
- Recommended menu items and upsold products, consistently increasing average order value.
- Maintained strong communication and interpersonal skills to understand customer needs and provide tailored suggestions.
- Developed a customer-focused mindset, directly transferable to sales roles.
- Organized special events and private parties at the restaurant, coordinating menus, staffing, decorations, and entertainment as needed.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Mentored new hires, providing comprehensive training on company policies, procedures, and service standards.
- Successfully resolved customer complaints, ensuring satisfaction and maintaining a positive atmosphere.
Education
No Degree - ELECTRICAL AND ELECTRONIC ENGINEERING
UNIVERCITY OF WEST ATTICA
Athens, Greece 09.2018 - Current
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Microsoft office
Problem-solving
Team management
Dependable and responsible
Sales training
Certification
Social Media Marketing Manager«Πρόγραμμα αναβάθμισης δεξιοτήτων και επανακατάρτισης σε κλάδους υψηλής ζήτησης με έμφαση στις ψηφιακές και πράσινες δεξιότητες»
Timeline
Social Media Marketing Manager«Πρόγραμμα αναβάθμισης δεξιοτήτων και επανακατάρτισης σε κλάδους υψηλής ζήτησης με έμφαση στις ψηφιακές και πράσινες δεξιότητες»
06-2023
Head Waiter
ΜΠΑΡΕΛ ΚΑΙ ΣΙΑ ΟΕ ΥΠΗΕΡΕΣΙΕΣ ΠΑΡΟΧΗΣ
03.2019 - Current
No Degree - ELECTRICAL AND ELECTRONIC ENGINEERING
UNIVERCITY OF WEST ATTICA
09.2018 - Current
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