Summary
Overview
Work History
Education
Skills
Websites
Links
Timeline
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Konstantinos Petsas

Konstantinos Petsas

Sales Representative
Athens

Summary

Hardworking Head Waiter with 4 years of experience and establishment serving experience. Committed to enhancing customer and employee experiences and increasing sales. Skilled in staff training and development with solid industry background and proven expertise in building and leading successful teams. Talented problem-solver ready to back up fellow employees at any time. Positive mindset for developing and learning new skills with passion and zest for hospitality. Experienced in conducting wine tastings and helping restaurants and event venues to develop wine lists based on their menus. Bringing forth a true passion for wines and excellent communication skills.

Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.

Overview

7
7
years of professional experience

Work History

Sales Representative

Greek Wine Cellars- Cavino
03.2023 - 09.2025
  • Expanded customer base through cold calling, networking, and relationship building.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.

Head Waiter

La Pasteria, Kifisiá
06.2019 - 02.2023
  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Trained service staff on wines, spirits and cocktails to maximize revenue and maintain stellar reputation for service.
  • Coordinated wine selection and restocking for cellar with over 60 bottles.
  • Increased sales significantly by upselling higher-end products to customers.
  • Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Worked as a committed team member to achieve the highest level of customer service.

Head Waiter

Vamos VVIP Restaurant, Piraeus
06.2019 - 06.2022
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Waiter

La Pasteria Golden Hall, Marousi
10.2018 - 06.2019
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic restaurant while maintaining calm, professional demeanor.
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
  • Accurately recorded orders and notified chefs of any dietary restrictions.

Education

Modern Sommelier Study Program -

WSET | Wine & Spirit Education Trust
11.2021

Surveying and Geoinformatics Engineer - undefined

University of West Attica
09.2025

WSPC LEVEL 3 AWARD HESTIA - undefined

WSET | Wine & Spirit Education Trust
11.2022

WSET LEVEL 1 AWARD IN SPIRITS - undefined

WSET | Wine & Spirit Education Trust
08.2021

WSET LEVEL 2 AWARD IN WINES - undefined

WSET | Wine & Spirit Education Trust
03.2020

Skills

  • Leadership and Teamwork
  • Ability to Multitask
  • Critical thinking and problem solving
  • Communication Skills
  • Conflict Resolution
  • Customer Service
  • Decision Making
  • Fast Learner
  • Ability to Work in a Team

Customer relations

  • Ability to Work Under Pressure
  • Wine Selection Knowledge
  • Food and beverage pairings
  • Sales expertise
  • Fluent in English

Sales development

Links

https://www.linkedin.com/in/kpetsas287/

Timeline

Sales Representative

Greek Wine Cellars- Cavino
03.2023 - 09.2025

Head Waiter

La Pasteria, Kifisiá
06.2019 - 02.2023

Head Waiter

Vamos VVIP Restaurant, Piraeus
06.2019 - 06.2022

Waiter

La Pasteria Golden Hall, Marousi
10.2018 - 06.2019

Surveying and Geoinformatics Engineer - undefined

University of West Attica

WSPC LEVEL 3 AWARD HESTIA - undefined

WSET | Wine & Spirit Education Trust

WSET LEVEL 1 AWARD IN SPIRITS - undefined

WSET | Wine & Spirit Education Trust

WSET LEVEL 2 AWARD IN WINES - undefined

WSET | Wine & Spirit Education Trust

Modern Sommelier Study Program -

WSET | Wine & Spirit Education Trust
Konstantinos PetsasSales Representative