Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Konstantinos Rigas

Konstantinos Rigas

Operations Manager
Mykonos

Summary

Dedicated and highly skilled Operations Manager with over 7 years of experience in luxury hospitality and customer service, combined with professional expertise as a VIP Driver. Proven ability to deliver exceptional guest experiences, manage client relationships, and resolve issues efficiently in high-pressure environments. Strong driving skills with a focus on safety, professionalism, and discretion, catering to high-profile clients. Seeking to leverage my customer service expertise and driving capabilities to contribute to a dynamic team in the hospitality or luxury transport industry.

Overview

13
13
years of professional experience
1
1
Certification
3
3
Languages

Work History

Operations Manager

WhiteArt Luxury Suites
03.2025 - Current
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and implemented strategies to maximize customer satisfaction.

Guest Relations Manager

Dana Villas & Infinity Suites
01.2022 - Current
  • Managed guest inquiries, complaints, and resolutions in a high-end hotel setting.
  • Developed and executed strategic plans to enhance guest satisfaction and loyalty.
  • Collaborated with cross-functional teams to ensure seamless guest experiences.

VIP Driver

My Santorini Transfer
01.2020 - 01.2022
  • 2 years of experience providing luxury transportation services to high-profile clients with Range Rover ,Mercedes GLE , Land Rover Defender (also experience with Mercedes Vito).
  • Proficient in navigating high-traffic areas and ensuring VIP passengers reach their destination safely and on time.

Concierge Agent

Dana Villas & Infinity Suites
01.2018 - 01.2020
  • Managed front desk operations and provided excellent customer service at a luxury hotel.
  • Coordinated guest requests and ensured a high level of satisfaction at a boutique resort.
  • Assisted guests with recommendations for restaurants, attractions, and entertainment options at a resort.

Front Office Receptionist

Kallist Hotel & Suites
01.2015 - 01.2018
  • Managed front desk operations, including answering phone calls and greeting visitors.
  • Maintained organized filing system for office documents.
  • Assisted with scheduling appointments and coordinating meetings.

Military to Civilian

Greek Special forces
01.2013 - 01.2014
  • Greek mandatory military service.

Education

High School Diploma -

2nd High School
Trikala
04.2001 -

Skills

  • Problem-solving

  • Communication

  • Customer service

  • Attention to detail

  • Time management

  • Teamwork

Certification

A , B , C

Timeline

Operations Manager

WhiteArt Luxury Suites
03.2025 - Current

Guest Relations Manager

Dana Villas & Infinity Suites
01.2022 - Current

VIP Driver

My Santorini Transfer
01.2020 - 01.2022

Concierge Agent

Dana Villas & Infinity Suites
01.2018 - 01.2020

Front Office Receptionist

Kallist Hotel & Suites
01.2015 - 01.2018

Military to Civilian

Greek Special forces
01.2013 - 01.2014

High School Diploma -

2nd High School
04.2001 -

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Konstantinos RigasOperations Manager