Konstantinos Staveris
Athens,I
Summary
Highly efficient and customer-orientated Food & Beverage Professional with 20 years experience in food and hospitality environments. Adept communicator with team leading and development skills. Forward thinking multitasker able to analyze situations and costs, and successfully determine profitable outcomes.
Results-driven hospitality professional, prepared to elevate operational standards and customer satisfaction. Leveraged experience in managing staff and optimizing processes to drive business success. Known for strong focus on team collaboration and adaptability to meet changing demands.
Overview
20
20
years of professional experience
Work History
FNB Outlet Supervisor
Four Seasons Athens ASTIR PALACE
04.2025 - Current
- Ensuring health and safety and hygiene procedures and standards are maintained.
- Ensuring the highest standards of food and beverage service.
- Having an in-depth knowledge of all menus.
- Dealing with and resolving customer complaints.
- Communicating with the kitchen staff to ensure efficient food service.
- Maximizing all business opportunities to drive sales.
- Dealing with dietary requirements.
- Checking inventory.
- Dealing with engineering department.
- Organizing floor plan.
- Doing skills identification for the staff.
- Doing staff evaluation.
- In depth knowledge for food, wine and spirits
Captain/Floor Supervisor
Grivalia Hospitality Bungalow7
02.2024 - 12.2024
- Ensuring health and safety and hygiene procedures and standards are maintained.
- Ensuring the highest standards of food and beverage service.
- Having an in-depth knowledge of all menus.
- Dealing with and resolving customer complaints.
- Communicating with the kitchen staff to ensure efficient food service.
- Maximizing all business opportunities to drive sales.
- Dealing with dietary requirements.
- Organizing training for the staff.
- Creating pick up charts for food and beverages.
Headwaiter
Beef Bar Athens
05.2022 - 02.2024
- Organizing floor plan.
- Organizing uniform stock.
- Ensuring health and safety and also hygiene procedures and standards are maintained.
- Ensuring the highest standards of food and beverage service.
- Having an in-depth knowledge of all menus.
- Dealing with and resolving customer complaints.
- Maximizing all business opportunities to drive sales.
- Communicating with the kitchen staff to ensure efficient food service.
- Dealing with dietary requirements.
Captain/Floor Supervisor
NOUS CIRCLE
01.2022 - 05.2022
- Ensuring health and safety and hygiene procedures and standards are maintained.
- Ensuring the highest standards of food and beverage service.
- Having an in-depth knowledge of all menus.
- Dealing with and resolving customer complaints.
- Maximizing all business opportunities to drive sales.
- Communicating with the kitchen staff to ensure efficient food service.
- Dealing with dietary requirements.
Floor manager
Gaku Izakaya
06.2021 - 12.2021
- Ensuring health and safety and hygiene procedures and standards are maintained.
- Ensuring the highest standards of food and beverage service.
- Having an in-depth knowledge of all menus.
- Dealing with and resolving customer complaints.
- Maximizing all business opportunities to drive sales.
- Communicating with the kitchen staff to ensure efficient food service.
- Dealing with dietary requirements.
- Organizing the floor plan.
- Taking reservations.
Floor Manager and Quality Supervisor
Riviera Coast at VS Group in Athens
08.2020 - 10.2020
- Responsible for the quality of food and beverage and securing a high-level guests experience.
- Ensuring health and safety and hygiene procedures and standards are maintained.
- Ensuring the highest standards of food and beverage service.
- Having an in-depth knowledge of all menus.
- Dealing with and resolving customer complaints.
- Maximizing all business opportunities to drive sales.
- Communicating with the kitchen staff to ensure efficient food service.
Captain - Floor Supervisor
Nobu Dubai at the Atlantis the Palm in UAE
11.2019 - 05.2020
- Responsible for looking after VIP guests and attending to their needs during their visit.
- Ensuring health and safety and hygiene procedures and standards are maintained.
- Ensuring the highest standards of food and beverage service.
- Having an in-depth knowledge of all menus.
- Dealing with and resolving customer complaints.
- Maximizing all business opportunities to drive sales.
- Communicating with the kitchen staff to ensure efficient food service.
- Serving dishes to customers.
- Ensure timely delivery of all food and beverage items to customers.
- Understand moment content and keep up to date with any menu changes.
- Making recommendations from the menu if requested.
- Looking after guests with special dietary requirements, allergies.
- Organizing weekly training/tests for the staff.
- Doing skills identification for the staff monthly.
- Responsible for the grooming standards in the restaurant.
- Mentoring the new staff and shadowing them till they finish probation.
- Closing cash registers at the end of the night.
- Responsible for the back of the house.
Senior Waiter
Nobu Berkeley ST ,Mayfair London
09.2015 - 11.2019
- Responsible for looking after guests and attending to their needs during their visit. Welcoming them to the restaurant, escorting them to their table and also informing them of any special offers or meals.
- Ensuring Health & Safety and also hygiene procedures & standards are maintained.
- Ensuring the highest standards of food and beverage service.
- Having an in-depth knowledge of all menus.
- Responsible for training restaurant staff.
- Dealing with and resolving customer complaints.
- Maximizing all business opportunities to drive sales.
- Communicating with the kitchen staff to ensure efficient food service.
- Advising customers on wine selection.
- Receive food & drink orders & serve customer requests to the standards required.
- Serving dishes to customers at tables.
- Learning the names of & building relationships with regular customers.
- Ensure timely delivery of all food & beverage items to customers.
- Understand menu content and keep up to date with any menu changes.
- Making recommendations from the menu if requested.
- Looking after guests with special needs i.e. dietary requirements, allergies.
Task Force Leader
New Opening of Nobu Jeddah pop up restaurant in Saudi Arabia
06.2019 - 07.2019
- Responsible for looking after the guests and attending to their needs during their visit.
- Ensuring health and safety and hygiene procedures and standards are maintained.
- Ensuring the highest standards of food and beverage service.
- Having an in-depth knowledge of all menus.
- Dealing with and resolving customer complaints.
- Maximizing all business opportunities to drive sales.
- Communicating with the kitchen staff to ensure efficient food service.
- Serving dishes to customers.
- Ensure timely delivery of all food and beverage items to customers.
- Understand moment content and keep up to date with any menu changes.
- Making recommendations from the menu if requested.
- Looking after guests with special dietary requirements, allergies.
Restaurant Manager
New Opening of Matsuhisa restaurant at Hotel Cala di Volpe in Sardinia, Italy
06.2018 - 09.2018
- Managing a high-volume restaurant & improving all controllable costs there by maximizing financial performance. Also responsible for effectively developing, managing and leading the restaurant team to provide excellent service.
- Recruiting, training and supervising staff
- Agreeing and managing budgets
- Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
- Overseeing stock levels in communication with the Chef (kitchen /supply departments)
- Ordering supplies
- Producing staff rotas
- Handling customer enquiries and complaints
- Taking reservations
- Greeting and advising customers
- Problem solving
- Preparing and presenting staffing/sales reports
- Handling administration and paperwork along with setting the daily and weekly Targets.
Belvedere Mykonos – Matsuhisa Mykonos
06.2015 - 10.2015
Matsuhisa Athens Astir Palace
05.2014 - 06.2015
The Margi Boutique Hotel
12.2013 - 05.2014
Education
Certificate degree - Food & Beverages Operations level 3
IIEK DOMI Center
Athens, Greece04.2008
High School Degree - undefined
Vari, Greece01.2004
Skills
- Event planning
- Excellent communication
- Team leadership and development
- Food and beverage pricing
- Organizational skills
- Food and beverage service
- Customer complaint resolution
- Staff training and development
- Health and safety compliance
- Floor plan organization
- Employee motivation
- Team mentoring initiatives
- Problem-solving strategies
- Staff management
- Inventory management
- Multitasking and prioritizing
- Time management
- Staff evaluation techniques
Languages
Languages: Greek: native, English: fluent, French: good
Timeline
FNB Outlet Supervisor
Four Seasons Athens ASTIR PALACE
04.2025 - Current
Captain/Floor Supervisor
Grivalia Hospitality Bungalow7
02.2024 - 12.2024
Headwaiter
Beef Bar Athens
05.2022 - 02.2024
Captain/Floor Supervisor
NOUS CIRCLE
01.2022 - 05.2022
Floor manager
Gaku Izakaya
06.2021 - 12.2021
Floor Manager and Quality Supervisor
Riviera Coast at VS Group in Athens
08.2020 - 10.2020
Captain - Floor Supervisor
Nobu Dubai at the Atlantis the Palm in UAE
11.2019 - 05.2020
Task Force Leader
New Opening of Nobu Jeddah pop up restaurant in Saudi Arabia
06.2019 - 07.2019
Restaurant Manager
New Opening of Matsuhisa restaurant at Hotel Cala di Volpe in Sardinia, Italy
06.2018 - 09.2018
Senior Waiter
Nobu Berkeley ST ,Mayfair London
09.2015 - 11.2019
Belvedere Mykonos – Matsuhisa Mykonos
06.2015 - 10.2015
Matsuhisa Athens Astir Palace
05.2014 - 06.2015
The Margi Boutique Hotel
12.2013 - 05.2014
High School Degree - undefined
Certificate degree - Food & Beverages Operations level 3
IIEK DOMI Center
References
References: Available upon request
Section name
Software: Microsoft Office, Micros POS