Professional Summary
Dynamic and results-oriented professional with over 14 years of experience in telecommunications and electrical engineering. Proven track record in managing large-scale deployment and operational projects, with expertise in FTTx, metro networks, and last-mile technologies. Adept at collaborating with stakeholders, optimizing operational processes, and ensuring SLA compliance to deliver exceptional service quality.
Currently seeking a challenging position as a Deployment & Operations Project Manager to leverage technical expertise, leadership skills, and strategic planning capabilities.
Managing a tech firm that is a subcontractor in telecommunications projects for Fiber2All.
Leading a team of field engineers on FTTx and copper last mile projects. Managing daily tickets.
Delivering installations at street cabinets, POPs and data centers for Fiber2All.
Developed and maintained relationships with existing customers, suppliers and pursuing new clients.
Managed budgets, ensuring financial performance while investing in new resources for business growth. Consistently meeting financial targets while maintaining high-quality standards.
Successfully managed multiple projects, prioritizing tasks, and monitoring progress. Provided technical support to colleagues on complex issues, assisting them in finding efficient solutions to problems.
Established strong working relationships with stakeholders, seeking alignment on project objectives and priorities throughout planning and execution stages.
Managed vendor relationships and evaluated potential partnerships, securing best-in-class equipment and services at competitive rates.
Collaborated with vendors to negotiate contracts and secure cost-effective equipment for company-wide infrastructure upgrades.
Increased overall customer satisfaction by consistently resolving technical issues through effective communication and problem-solving skills.
Provided 24/7 SLA support as a subcontractor, field stand-by engineer for ISP backbone optical DWDM network, ensuring uptime.