Konstantinos Stavropoulos
Patra, West Greece,13
Summary
Experienced telecommunication support engineer with a strong dedication to delivering results.
Demonstrated expertise in implementing and maintaining telecommunications systems over a span of 14 years.
Seeking a challenging position within a dynamic organization to contribute technical expertise and innovative solutions.
Excellent knowledge of fiber optics and copper last mile technologies.
Proven ability to effectively self-manage during independent projects while thriving in a collaborative team setting.
Overview
20
20
years of professional experience
Work History
Tech support for telecoms
Stavropoulos LTD Subcontactor and Owner of Company
01.2009 - Current
- Managing a tech firm that is a subcontractor in telecommunications and electrical projects.
- Leading a team of field engineers on FTTx , Metro and copper last mile projects. Troubleshooting daily tickets.
- Delivering installations at street cabinets, POPs and data centers for ISPs.
- Provided 24/7 SLA support for Nokia as a subcontractor, field stand-by engineer for ISP backbone optical DWDM network, ensuring uptime.
- Developed and maintained relationships with existing customers, suppliers and pursuing new clients.
- Managed budgets, ensuring financial performance while investing in new resources for business growth. Consistently meeting financial targets while maintaining high-quality standards.
- Successfully managed multiple projects, prioritizing tasks, and monitoring progress. Provided technical support to colleagues on complex issues, assisting them in finding efficient solutions to problems.
- Established strong working relationships with stakeholders, seeking alignment on project objectives and priorities throughout planning and execution stages.
- Managed vendor relationships and evaluated potential partnerships, securing best-in-class equipment and services at competitive rates.
- Collaborated with vendors to negotiate contracts and secure cost-effective equipment for company-wide infrastructure upgrades.
- Increased overall customer satisfaction by consistently resolving technical issues through effective communication and problem-solving skills.
Field Telecommunication Engineer
Vodafone
01.2009 - 10.2022
- Worked as field telecom support engineer for cable provider, troubleshooting on customers' network premises, and installing and maintaining electrical and telecom systems in residential and commercial buildings.
- Installing routers, switches and servers on POPs and data centers
- Installing and commissioning dslams on data centers
- Building data centers electrical boards and panels
- Structured wiring in customers premises
- A/C and access control troubleshooting
Electrical Engineer
Freelancer
01.2005 - 01.2021
- Provided 24/7 SLA support for Nokia Alcatel as a subcontractor, field stand-by engineer for Wind's ISP dslams and optical DWDM network, ensuring excellent customer experience.
- Electrical installations in residential premises
- Read and interpreted blueprints, connected power cables to equipment, and worked with various tools including multimeter and voltmeter.
Education
BSc Electrical Engineer -
Technical University of West Greece
Patras, Greece08.2003
MTCNA -
Mikrotik
09.2024
CCNA -
Cisco
Skills
- Telecommunications
- Leadership Skills
- Problem Solving
- Customer Service
- Ability to Work Under Pressure
- Fiber Optics
- Linux
- Bash scripting
- TCP/IP
Languages
Greek
English
Timeline
Tech support for telecoms
Stavropoulos LTD Subcontactor and Owner of Company
01.2009 - Current
Field Telecommunication Engineer
Vodafone
01.2009 - 10.2022
Electrical Engineer
Freelancer
01.2005 - 01.2021
MTCNA -
Mikrotik
CCNA -
Cisco
BSc Electrical Engineer -
Technical University of West Greece
Similar Profiles
Christopher TaylorChristopher Taylor
Program/Project Management at Subcontactor Program/Project ManagerProgram/Project Management at Subcontactor Program/Project Manager
Omar AlharbiOmar Alharbi
Manager at Rose Arrangements Company (Owner)Manager at Rose Arrangements Company (Owner)
MOHAMMED F I ABUGHALIOUNMOHAMMED F I ABUGHALIOUN
Tourism Officer at Owner of travel and tourism companyTourism Officer at Owner of travel and tourism company