Konstantinos Ventouris
Informatics Engineer
Summary
Diligent and enthusiastic job seeker with adept troubleshooting abilities and a knack for organization. Seeking entry-level roles in cybersecurity or other ICT-related positions. Committed to contributing to team success through collaborative teamwork and clear communication, eager to support company objectives with a detail-oriented approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
ICT - CX Technician & Consultant
COSMOTE (DT Group Of Companies)
2019.06 - 2024.03
- Provided expert advice on connectivity equipment selection, leading to an overall improvement on customer's local network.
- Advanced network troubleshooting and configuration, reflecting on a year-by-year rise of Customer's Satisfaction Index.
- Tested network components and systems to evaluate performance and identify concerns, acting proactively.
- Maintained strong focus on responding efficiently to tickets and resolve network issues, adhered to within defined SLA's.
IT - Field Network Technician
COSMOTE (DT Group Of Companies)
2019.02 - 2019.05
- Proactive network optimization, responding to security alerts and extensive use of technician monitoring tools.
- Remote site support, in order to install, configure and troubleshoot network equipment and resolve connectivity issues.
- End-to-end construction of customer's network landlines, including site surveys.
- Documentation and Reporting of the troubleshooting resolution process.
IT - Assistant Field Network Technician Intern
COSMOTE (DT Group Of Companies)
2015.04 - 2015.09
Education
Bachelor of Science - Computer Systems Networking And Telecommunications
University of Peloponnese
Patra, Greece 2001.04 -
Skills
Teamwork
undefinedCertification
IBM Cybersecurity Analyst Professional Certificate
Timeline
IBM Cybersecurity Analyst Professional Certificate
2024-04
ICT - CX Technician & Consultant
COSMOTE (DT Group Of Companies)
2019.06 - 2024.03
IT - Field Network Technician
COSMOTE (DT Group Of Companies)
2019.02 - 2019.05
IT - Assistant Field Network Technician Intern
COSMOTE (DT Group Of Companies)
2015.04 - 2015.09
Bachelor of Science - Computer Systems Networking And Telecommunications
University of Peloponnese
2001.04 -
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