Overview
Work History
Education
Software
Timeline
Generic
Konstantsa Kapourani

Konstantsa Kapourani

Giannitsa,14 Septemvriou

Overview

11
11
years of professional experience
6
6
Languages

Work History

Secretary's Assistant

Flp TRUCKS
Bulgaria
01.2024 - Current


  • Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
  • Responded to inquiries from callers seeking information.
  • Part time job online

Restaurant Front of House Manager

Antico
Liege, Belgium
04.2020 - 05.2023
  • Resolved conflicts among team members diplomatically while maintaining a positive work atmosphere conducive to collaboration.
  • Coordinated special events including private parties, catering orders, and community outreach programs to expand the restaurant''s presence within its local market area.
  • Recruited top talent for front of house positions through networking efforts, job fairs, and social media advertising campaigns.
  • Elevated guest experience by implementing tableside ordering technology for faster order processing and increased accuracy in meal delivery.

Housekeeper

Hamton By Hilton
Amsterdam
04.2017 - 03.2019
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Manager

Antea Cement, Titan
Albania
09.2013 - 02.2017
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

I managed the trucks every day, where they would load and where they would unload. I was responsible for all the documents of the trucks, I also had to had ta the sites imperil controle one wokes hours and her safety.

Education

Themistokli Germenji
Albania

Software

Microsoft Office

Timeline

Secretary's Assistant

Flp TRUCKS
01.2024 - Current

Restaurant Front of House Manager

Antico
04.2020 - 05.2023

Housekeeper

Hamton By Hilton
04.2017 - 03.2019

Manager

Antea Cement, Titan
09.2013 - 02.2017

Themistokli Germenji
Konstantsa Kapourani