Kornél Marcell Tukora
Athens
Summary
Passionate about learning new skills and excelling in different job roles. Worked in a wide range and levels of employment. Ambitious, organized, precised.
Overview
7
7
years of professional experience
5
5
Languages
Work History
Massage Therapist
Self-employeed
06.2023 - Current
- Promoted wellness by educating clients on self-care and stress management techniques.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
- Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
- Boosted repeat business through outstanding customer service and personalized massage experiences.
- Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist.
Spa Attendant
Four Seasons Athens Astir Palace 5
05.2023 - 07.2023
- Ensure the Spa facilities are properly open in the morning and closed down and all procedures followed
- Set-up and maintain all spa facilities including the hydrotherapy zone, refreshment areas, locker rooms, fitness rooms, pre and post-treatment lounges and any other location as indicated by the Spa Management
- Maintain cleanliness, set-ups and spa standards in the locker rooms, work out areas, tennis and other assigned Spa areas - Ensure all decorations within the Spa always look fresh and to standard
- Ensure the hydrotherapy zone and pools meet health, safety and hygiene requirements through accurate cleaning and chemical treatments
- Monitor water quality and report any unacceptable variance to the Spa management or Engineering department, as appropriate - Report equipment malfunctions promptly and accurately
- Work closely with the Engineering department to administer preventative maintenance procedures and to limit equipment down time by ensuring proper care and use
- Issue, stock and order towels, robes, swimsuits, toiletries, juices, fruits and other items or amenities needed in the areas to provide guests with a level of service in keeping with standards - Keep the linen and inventory room well organized and tidy
- Collect all soiled linen and terry from hampers and floors and deliver to laundry-Retrieve, deliver, and store/set-up operations products
- Clean and stock waiting area as well as back and preparation rooms-Assist other team members with set-up and breakdown of their respective treatment areas.
Kitchen helper
Veganaki
12.2022 - 02.2023
- Preparing meal ingredients for the cook, which includes washing, peeling, cutting, and slicing ingredients
- Assisting kitchen staff to unload food supplies from delivery trucks
- Properly washing and drying all dishes, utensils, cooking instruments and cutting boards
- Neatly putting away all utensils, cooking instruments, dishes, and cutting boards in their respective places
- Packing take-out orders as needed
- Storing ingredients and food items according to food safety standards.
Waiter A
Meraki - Cavo Tagoo 5
04.2022 - 09.2022
- Present the menu and provide detailed information when asked (e.g
- About portions, ingredients or potential food allergies)
- Take accurate food and drinks orders, using a POS ordering software, regular order pad, or by memorization
- Deliver checks and collect bill payments
- Meetings for daily specials, changes on the menu and service specifications for reservations (e.g
- Parties), handling VIP tables
- Provide excellent customer service to guests.
Bartender
Rochari Hotel Mykonos
07.2021 - 09.2021
- Mixing, garnishing and serving alcoholic and non-alcoholic drinks according to company specifications
- Helping guests choose menu items or guiding them through drink options
- Taking orders and making guests feel taken care of during their time at the hotel and bar.
Waiter A
Zuma Restaurant - Cavo Tagoo 5
05.2021 - 07.2021
- Present the menu and provide detailed information when asked (e.g
- About portions, ingredients or potential food allergies)
- Take accurate food and drinks orders, using a POS ordering software, regular order pad, or by memorization
- Deliver checks and collect bill payments
- Meetings for daily specials, changes on the menu and service specifications for reservations (e.g
- Parties), handling VIP tables
- Provide excellent customer service to guests
- Responsible for Waiter B, Food Runners, Floor Assistants.
Customer Service Representative
Teleperformance - Phillip Morris, Apple, Notion- Athens
06.2020 - 02.2021
- Act as the initial point of contact for all computer and system related concerns from clients or third-party employees and provide knowledge and technology transfer
- Represent the company's values in a professional manner
- Create complete detailed reports and loggings, listing requests for technical assistance, steps taken to resolve them
- Assist customers through a series of actions to resolve the issue
- Manage billing system on T2 level.
Waiter/bartender/receptionist
Leisureplex Hotels - Hotel de Paris, Cromer, United Kingdom
11.2019 - 02.2020
- Serving guests in the restaurant and in the bar
- Dealing with special needs, diets
- Handling and resolving customer's complaints
- Making guest's stay more enjoyable with empathy, professionalism
- Knowledge of cocktails, drinks, spirits, menus - cash register usage.
Customer Service Representative
Teleperformance - Wish, Microsoft - Lisbon
10.2017 - 06.2019
- Handling customers' issues via email, phone and chat
- Customer support for purchases, subscriptions
- Technical support for PC-/online interface related issues
- Assistance with concerns regarding payment transactions and questions about customer accounts
- Professional management of changes, adjustments, complaints and any other customer concerns.
Bartender, Waiter
Fecske presszó, Budapest
05.2017 - 09.2017
- Serving customers, taking orders with tablets/online interface
- Maintaining contact with suppliers and preparing/controlling inventory shortage
- Handling and resolving customer complaints also knowledge of cocktails, spirits, beverages.
Education
Εναλλακτικέσ Θερσπείεσ -
IEK ΑΛΦΑ
02.2023 - 05.2023
Skills
Adaptability, Friendly and Outgoing Attitude, Multitasking, Excellent Communication, Problem Solving
undefinedDetails
Athens, +306949104735, kornelmarcelltukora@gmail.com, Hungarian, Hungary
Additional Information
Driving license B
Hobbies
Cooking, Gardening, Meditating, Hiking, Cleaning
Timeline
Massage Therapist
Self-employeed
06.2023 - Current
Spa Attendant
Four Seasons Athens Astir Palace 5
05.2023 - 07.2023
Εναλλακτικέσ Θερσπείεσ -
IEK ΑΛΦΑ
02.2023 - 05.2023
Kitchen helper
Veganaki
12.2022 - 02.2023
Waiter A
Meraki - Cavo Tagoo 5
04.2022 - 09.2022
Bartender
Rochari Hotel Mykonos
07.2021 - 09.2021
Waiter A
Zuma Restaurant - Cavo Tagoo 5
05.2021 - 07.2021
Customer Service Representative
Teleperformance - Phillip Morris, Apple, Notion- Athens
06.2020 - 02.2021
Waiter/bartender/receptionist
Leisureplex Hotels - Hotel de Paris, Cromer, United Kingdom
11.2019 - 02.2020
Customer Service Representative
Teleperformance - Wish, Microsoft - Lisbon
10.2017 - 06.2019
Bartender, Waiter
Fecske presszó, Budapest
05.2017 - 09.2017
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