MS Office
Kostakis Epameinondas
Key Account Manager
Athens
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
23
23
years of professional experience
2
2
Languages
Work History
Key Account Manager
G4S Cash Solutions
2 2023 - Current
- Maintain and expand customer base
- Serving existing clients
- Maintain history of leads, sales, etc
- (pipeline) through the use of CRM (Salesforce)
- Participation in tenders for important clients (Public - Private sector).
Financial & Insurance Supervisor
Spotawheel
03.2022 - 02.2023
- Coordinating teams of insurance - financial advisors to provide appropriate insurance and financial products to prospective car buyers
- Designing insurance and financial programs in collaboration with cooperating Insurance companies and Banks
- Approaching new partners to provide appropriate and competitive insurance and financial programs
- Coordination of B2B and B2C Leasing sales team
- Monitoring - recording competition
- Providing reports and forecasts to management
- Evaluation of customers' needs, build and maintain productive relationships.
Sales Account Officer
Designia Insurance Brokers
01.2018 - 03.2022
- Evaluation of customers' needs, build and maintain productive relationships
- Maintain and expand client database within assigned territory
- Attend meetings, sales events and trainings to keep abreast of the latest developments
- Report and provide feedback to management using statistical data.
Sales Support Officer
Designia Insurance Brokers
02.2017 - 01.2018
- Perform risk assessment, understand the level, significance and scope of risk
- Statistics - Reporting
- Preparation of contracts
- Highlight or escalate areas of concern
- Provide any necessary data or reports to the sales team
- Perform various general administrative duties.
Customer Service Representative - Operations Dpt.
09.2014 - 01.2017
- Service Car-loss clients
- Solving - promoting settlement agents requests
- Announcement - Recording accidents.
Account Manager - Mortgage Loan Department
10.2010 - 10.2011
- Expand client base - network of partners
- Provide service to existing customers
- Monitoring of loan applications
- Mortgage loan consultant.
Account Manager - Car Department
11.2007 - 06.2010
- Creation of loan programs for the network of cooperating companies
- Network development and expansion
- Responsible of preserving and growing existing clientele.
Loan CR.
01.2007 - 11.2007
- Mortgage - Consumer Loans - Credit Cards
- Customer Service.
Account Manager - Auto Department
05.2005 - 01.2007
- Responsible of preserving and growing existing clientele
- Person in charge of portfolio of 40 customers
- Communication with customer; creation of financial programs
- Calculation of efficiency of collaborations, follow-up of competition, publication of statistical elements.
Consumer loan- Credit card Consultant
09.2001 - 10.2003
- Sales - Consumer Loans -Credit cards
- Customer Service
- Imports - Exports
- Attendance in the program of recording of Constant Elements of organism
- Accounts department - Department of Expenses.
Education
Department Of Banking and Finance -
UNIVERSITY OF PIRAEUS
Skills
Interpersonal Communication
Sales Quota Achievement
Account Management
Data-driven decision-making
Client Relationship Building
Teamwork and Collaboration
Professionalism
Problem-Solving
Continuous Improvement
MS Office
Computers
- Developing Microsoft .NET Applications for Windows (Visual Basic .NET).
- Querying Microsoft SQL Server 2000 With Transact SQL.
- Administering a Microsoft SQL Server 2000 Database.
- Programming a Microsoft SQL Server 2000 Database.
- Introduction to XML and the Microsoft .NET Platform.
- MS Windows - MS Office
- Google Workspace Office Applications
- Sound and Image Editing (Photoshop, Sound Forge, Wavelab).
Recommendation Letters
Available on demand.
Personal Information
- Date of Birth: 09/14/1975
- Marital Status: Married
Training
- COMMUNICATION, AND CUSTOMER SERVICE » «Anaptixi Α.Ε.»..
- BANK ASSURANCE - ASPIS BANK, Methods of cross selling. (05/2003)
Software
Google Workspace
Interests
Music
Automotive
Photography
Timeline
Financial & Insurance Supervisor
Spotawheel
03.2022 - 02.2023
Sales Account Officer
Designia Insurance Brokers
01.2018 - 03.2022
Sales Support Officer
Designia Insurance Brokers
02.2017 - 01.2018
Customer Service Representative - Operations Dpt.
09.2014 - 01.2017
Account Manager - Mortgage Loan Department
10.2010 - 10.2011
Account Manager - Car Department
11.2007 - 06.2010
Loan CR.
01.2007 - 11.2007
Account Manager - Auto Department
05.2005 - 01.2007
Consumer loan- Credit card Consultant
09.2001 - 10.2003
Key Account Manager
G4S Cash Solutions
2 2023 - Current
Department Of Banking and Finance -
UNIVERSITY OF PIRAEUS