Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
Front Desk Receptionist
Santo Collection
04.2025 - Current
Performed check-in/check-out procedures and managed incoming calls
Addressed guest complaints and requests professionally and efficiently
Managed cash handling, balanced cash drawer, and prepared daily reports
End of day tasks
Front Dest Receptionist
Ivis 4 Boutique Hotel
04.2024 - 01.2025
Check in / check-out guests and answer phones
Managing hotel reservations
Respond to quest complaints, requests and emergencies
Balance cash drawer and log receipts
End of day tasks
Front Desk Receptionist
Grand Hyatt
11.2023 - 03.2024
Oversaw front desk operations including guest arrivals and departures
Handled bookings and ensured a smooth guest experience
Responded promptly to emergencies and service issues
Completed end-of-day tasks and financial balancing
Balance cash drawer and log receipts
End of day tasks
Front Desk Receptionist
NOŪS Santorini
04.2023 - 10.2023
Check in / check-out guests and answer phones
Managing hotel reservations
Respond to quest complaints, requests and emergencies
Provided personalized assistance and concierge support
Balance cash drawer and log receipts
End of day tasks
Front Desk Receptionist
Pre Opening/Opening Team NOŪS Santorini
05.2022 - 10.2022
Assisted in setting up front office operations
Trained in pre-opening procedures and guest-facing protocols
Check in / check-out guests and answer phones
Managing hotel reservations
Respond to quest complaints, requests and emergencies
Balance cash drawer and log receipts
End of day tasks
Night Auditor
Ivis 4 Boutique Hotel
07.2021 - 04.2022
Executed nightly financial audits and daily close
Monitored guest arrivals during night hours and resolved issues
Managing hotel reservations
Respond to quest complaints, requests and emergencies
End of day tasks
Sales Advisor
VF Hellas
10.2019 - 04.2021
Delivered high-level customer service and sales assistance
Managed stockroom and visual merchandising
Night Auditor
Scorpios Beach Hotel
04.2019 - 09.2019
Managed night reception operations and financial balancing
Assisted late-arrival guests and oversaw reservations
Sales Advisor
XACO SA.
08.2018 - 04.2019
Immediate and intermediate costumer service
Stock room organization and management
Sales Advisor
Notos.com
04.2017 - 07.2018
Immediate and intermediate costumer service
Stock room organization and management
Sales Advisor
H&M
07.2016 - 08.2016
Provided direct customer assistance on the floor
Organized stockroom and handled replenishments
Education
Bachelor of Administrative Studies - Tourism Management
University Of West Attica
10.2013 - 06.2020
Skills
Efficient time management
Effective team collaboration
Effective organization skills
Analytical problem-solving
Customer service
Guest relations
Personal Information
Date of Birth: 07/16/95
Additional Information
Certificate in Digital Marketing, Hellenic American Union
Timeline
Front Desk Receptionist
Santo Collection
04.2025 - Current
Front Dest Receptionist
Ivis 4 Boutique Hotel
04.2024 - 01.2025
Front Desk Receptionist
Grand Hyatt
11.2023 - 03.2024
Front Desk Receptionist
NOŪS Santorini
04.2023 - 10.2023
Front Desk Receptionist
Pre Opening/Opening Team NOŪS Santorini
05.2022 - 10.2022
Night Auditor
Ivis 4 Boutique Hotel
07.2021 - 04.2022
Sales Advisor
VF Hellas
10.2019 - 04.2021
Night Auditor
Scorpios Beach Hotel
04.2019 - 09.2019
Sales Advisor
XACO SA.
08.2018 - 04.2019
Sales Advisor
Notos.com
04.2017 - 07.2018
Sales Advisor
H&M
07.2016 - 08.2016
Bachelor of Administrative Studies - Tourism Management
F&B Assistant/Guest Experience Manager at Santo Mauro, a luxury collection hotelF&B Assistant/Guest Experience Manager at Santo Mauro, a luxury collection hotel
Complex Director of Catering & Events at Casa Marina Key West, Curio Collection by Hilton & The Reach Key West, Curio Collection by HiltonComplex Director of Catering & Events at Casa Marina Key West, Curio Collection by Hilton & The Reach Key West, Curio Collection by Hilton