Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maro Kyriakopoulou

Event Production & Operations Coordinator
Athens

Summary

Experienced professional with a solid background in production, logistics, and operations. Skilled in the execution of live events, with extensive experience in event planning, coordinating teams, and managing large-scale event budgets.

Overview

10
10
years of professional experience
27
27
years of post-secondary education

Work History

Production Coordinator & Office Supervisor

High Priority Promotions
09.2021 - 02.2025


Production Coordination

  • Backstage Management (Developing timetables and overseeing tasks, planning infrastructures setup, signage and layouts, equipment logistics, guidance and supervision of assistants, collaboration with service providers and foreign partners).
  • Catering and Hospitality Management (Planning and coordinating catering numbers and menus for artists and staff, forecasting supply needs and managing provisions with a focus on sustainability, supervising hospitality assistants).
  • Accommodation & Transportation Management (Hotel and flight bookings, vehicle rentals, itinerary planning, guidance and supervision of runners).
  • Site Coordination & Logistics (Developing timetables and overseeing tasks, site infrastructure setup, equipment and facility logistics).
  • Venue & Authority Liaison (Venue booking, scheduling, compliance with authorities).
  • Budget Control (budgeting and expense forecasting across all aspects of production, contract negotiations with providers, cash management and on-site payments).
  • Market Research & Procurement (Supplier analysis, equipment procurement, management of production materials, and supply chain coordination).


Office Supervision

  • Managed daily office operations, providing comprehensive administrative support for various departments, ensuring smooth workflow and efficient task execution.
  • Led recruitment processes, including candidate screening and onboarding of new production assistants, tailoring training and integration strategies for each department's specific needs.
  • Trained office staff in customer service protocols, email support, and event logistics, ensuring they were equipped to handle inquiries related to concert details, ticketing, and event schedules.
  • Provided guidance on the effective management of email marketing campaigns (Mailchimp), website updates (WordPress), and ticketing systems (Ticketmaster), ensuring seamless event support and optimized audience engagement.


Key Concerts:

2024: Coldplay, Rammstein, AthensRocks Festival (Lenny Kravitz, Sleaford Mods), The Rumjacks, Ville Valo, Archive, Sting, Postmodern Jukebox, James, Stixoima

2023: Guns N' Roses, Imagine Dragons, AthensRocks Festival (Ghost, Candlemass), Kim Gordon, James, Villagers of Ioannina City, Paradise Lost

2022: Iron Maiden, Eros Ramazzotti, Balthazar, Mother of Millions, Electric Litany, Nick Mason, AthensRocks Festival (Dropkick Murphys & Rumjacks), Kaleo, 1000MODS, Jethro Tull, Cult of Luna

Web Content Trainee

Ministry of Foreign Affairs
01.2019 - 06.2019
  • Edited and updated content for the Ministry's internal information website, ensuring accurate and timely communication of key internal news and updates.
  • Collaborated with various departments to gather and review materials, ensuring content aligned with organizational goals and policies.

Instructor & Production Assistant

NGO Generation 2.0
03.2018 - 12.2018
  • Led workshops and discussions for high school students on critical topics including racism, environmental issues, and intercultural understanding as part of the "Diversity Volcano" project.
  • Assisted in production and logistics of events, managing schedules, coordinating resources, and supporting the setup of activities and presentations.

Production Assistant

Amuse Concept Events
04.2015 - 12.2017
  • Assisted in high-profile corporate events, conferences, and brand activations.
  • Supported production timelines and schedules to ensure seamless event delivery.

Key Events: Germanos POP, Cosmotel, MTM, Cosmote Customer Care, NYX Face Awards etc.

Customer Engagement Specialist

Creace
09.2014 - 05.2015
  • Assisted in executing promotional campaigns and brand activations for cosmetic and hygiene products, focusing on increasing brand awareness and customer engagement.
  • Managed on-site operations, supporting production staff with setup, breakdown, and smooth event execution.

Education

Master of Science - Cultural Policy And Development

Open University of Cyprus
Remotely
09.2021 - Current

Bachelor of Science - Political Science And Public Administration

National Kapodistrian University
Athens, Greece
09.2014 - 09.2020

Certificate - Statistics Applied (Social Sciences) Using SPSS

National Kapodistrian University
Athens, Greece
01.2021 - 04.2021

Certificate - Proficiency in English (ECPE)

University of Michigan
04.2001 - 09.2018

Skills

  • Microsoft Office
  • Strong Decision-Making
  • WordPress
  • Problem-Solving
  • Mailchimp
  • Attention to Detail
  • Canva
  • Adaptability
  • Google Drive
  • Prioritization

Timeline

Production Coordinator & Office Supervisor

High Priority Promotions
09.2021 - 02.2025

Master of Science - Cultural Policy And Development

Open University of Cyprus
09.2021 - Current

Certificate - Statistics Applied (Social Sciences) Using SPSS

National Kapodistrian University
01.2021 - 04.2021

Web Content Trainee

Ministry of Foreign Affairs
01.2019 - 06.2019

Instructor & Production Assistant

NGO Generation 2.0
03.2018 - 12.2018

Production Assistant

Amuse Concept Events
04.2015 - 12.2017

Customer Engagement Specialist

Creace
09.2014 - 05.2015

Bachelor of Science - Political Science And Public Administration

National Kapodistrian University
09.2014 - 09.2020

Certificate - Proficiency in English (ECPE)

University of Michigan
04.2001 - 09.2018
Maro KyriakopoulouEvent Production & Operations Coordinator