Lara Jeltsch
Athens
Summary
I am hard working, honest and individual. I am a good timekeeper, always willing to learn new skills. I am friendly, helpful and polite, and i have a good sense of humor. I am able to work independently in busy environment and also within a team setting. I am outgoing and tactful, and able to listen effectively when solving problems.
Overview
3
3
years of professional experience
Work History
Reception
Patmos Aktis Suits and SPA
08.2024 - Current
- Received visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
- Answered screening and forwarded incoming phone calls and emails
- Provided accurate information in-person and via phone/email and also performed other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
Hostess
54 Dreamy Nights
11.2023 - 04.2024
- Introduced the club to new clients by making regular contacts and distributing promotional information
- Collaborated with servers about the available seating planned for the service to ensure everyone's satisfaction.
Waitress
Thalami Cocktail Bar
06.2023 - 09.2023
- Delivered an exceptional drinking experience with friendly fast service
- Prepared signature cocktails, served customers and took orders
- Identified custom needs using appropriate questions and active listening in order to identify customer expectations, desires and requirements according to product and services.
Waitress
Arion
06.2022 - 09.2022
- Trained and supervised waiters and waitresses to give high standards of service in terms of time, quality and personalization
- Supervised the mise-en-place of the assigned station to ensure a smooth service during operation
- Adressed any dissatisfaction occured and resolved it in a timely manner.
Waitress
Arion
06.2022 - 09.2022
- Trained and supervised waiters and waitresses to give high standards of service in terms of time, quality and personalization
- Supervised the mise-en-place of the assigned station to ensure a smooth service during operation
- Adressed any dissatisfaction occured and resolved it in a timely manner.
Waitress
La Cussina
03.2022 - 06.2022
- Invited customers into the restaurant, instructed them on menu specials and recommended perfect drinks and meal pairings
- Handled customer queries and complaints professionally, ensured their satisfaction and promptly resolved any issues
- Inspected table layouts in the station ensuring that they meet the standards set.
Shop Assistant
Vittoria Boutique
06.2021 - 09.2021
- Provided excellent service to customers by greeting them warmly and answering their questions about products
- Had the overall responsibility for the store and team members in the absence of the store management
- Maintained store stock including completing stock checks, ordering stock, accepting deliveries and completing quality control.
Education
Ionian University, Economic Department of Tourism -
10.2024
High School -
06.2020
Skills
- Active listening
- Communication skills
- Team working
- Problem-solving skills Organization and time management skills
Languages
German, Greek
Native language
English
Advanced
C1
Timeline
Reception
Patmos Aktis Suits and SPA
08.2024 - Current
Hostess
54 Dreamy Nights
11.2023 - 04.2024
Waitress
Thalami Cocktail Bar
06.2023 - 09.2023
Waitress
Arion
06.2022 - 09.2022
Waitress
Arion
06.2022 - 09.2022
Waitress
La Cussina
03.2022 - 06.2022
Shop Assistant
Vittoria Boutique
06.2021 - 09.2021
Ionian University, Economic Department of Tourism -
High School -
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