Summary
Overview
Work history
Education
Skills
Websites
Languages
Affiliations
References
Timeline
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Lena Ilia

Lena Ilia

Agia Paraskevi,Attica

Summary

Energetic, motivated and organized professional well-versed in strong communication, problem-solving and organization skills. Adept at customer service orientation and public relations, with proficiency in Microsoft Office Suite and advanced PowerPoint skills. Strategic thinker with strong decision-making abilities, excelling in relationship management, conflict resolution, research capabilities, team collaboration, and creativity.

Loves technology, challenges, exploring new things, honesty and good sense of humor.

Overview

23
23
years of professional experience
3
3
years of post-secondary education

Work history

Head of Operations / Senior Relocation Coordinator

Octopus Relocation Services
Elefsina, Attica
11.2009 - Current
  • Streamlined relocation processes, improving overall efficiency.
  • Handled all aspects of visa applications, expediting the process.
  • Implemented new systems to improve the relocation process.
  • Ensured compliance with immigration laws during international relocations.
  • Assisted & coordinated employee relocations for multi-nationals companied, ensuring minimal disruption to operations.
  • Maintained up-to-date knowledge of global mobility trends, enhancing service provision.
  • Provided expert advice on housing options to support informed decisions.
  • Resolved relocation issues promptly, maintaining high levels of satisfaction.
  • Collaborated closely with HR teams for accurate personnel data management.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.
  • Designed and implemented training to further develop staff based on business goals.
  • Streamlined processes to improve and optimise office operations.
  • Developed organisational policies for administrative oversight and internal controls.
  • Guided the development of project objectives, established clear performance expectations.
  • Promoted team collaboration for more innovative solutions in projects.

Data entry

Ethniko Ktimatologio S.A
Athens, Attica
02.2009 - 04.2009
  • Completed data entry tasks accurately with attention to detail.
  • Handled high volume data entry tasks, delivered results under pressure.
  • Verified document details for accurate data entry into the system.

Journalist trainee

ANT1
Athens, Attica
01.2008 - 06.2008

Morning radio show

  • Maintained a comprehensive knowledge of current affairs for more informed broadcasting.
  • Finding interesting stories and improved listener understanding through clear, concise reporting and commentary.
  • Liaised effectively with producers, editors and studio engineers, ensuring smooth broadcast operations.
  • Navigated sensitive subjects with utmost professionalism during live broadcasts.
  • Prepared materials and delivered polished advertisements for upcoming segments or paid sponsors.
  • Monitored local traffic and reported on conditions to keep drivers informed.

TV show 'Proinos Kafes'

  • Produced high-quality content with strict adherence to deadlines.
  • Ensured timely delivery of assignments by efficient time management skills.
  • Conducted interviews for deeper understanding of issues.
  • Researched multiple sources for gathering accurate information.
  • Pitched innovative story ideas at editorial meetings.
  • Reported on a range of topics, showcasing versatility.
  • Handled sensitive subjects with discretion and respect.
  • Maintained strong relationships with contacts, leading to exclusive stories.
  • Transcribed recorded interviews, providing accurate quotes for stories.
  • Brainstormed content ideas to captivate audiences with various journalists.
  • Conducted research on assigned topics, generating comprehensive, factual content.

Accountant assistant

Georgios Ilias accounting office
Megara, Attica
03.2005 - 05.2008
  • Maintained accurate financial records by diligently updating the company's bookkeeping system.
  • Assisted in tax filing tasks annually; complied with legal requirements.
  • Worked closely with senior accountants for successful financial audits.
  • Supported month-end closing activities to maintain financial integrity.
  • Identified optimal accounting technique for different clients and accounts.

Accountant clerk

PDS E.P.E.
Athens, Attica
11.2002 - 12.2003
  • Increased transparency in financial dealings with regular report generation.
  • Assisted senior accountants in complex projects and various accounting tasks, gaining valuable experience.
  • Kept track of vendor payments, avoiding any late fees or penalties.
  • Created and edited spreadsheets to present complex data using Microsoft Excel.
  • Navigated various accounting systems and followed different accounting techniques to meet company standards.
  • Met departmental training requirements to consistently improve standard of work.

Education

Graduate - Journalism

ANT1 Media Lab
Marousi, Attica
09.2005 - 06.2007

Student - Economics

Athens University of Economics & Business
Athens, Attica
09.2001 - 05.2003

Skills

  • Operational leadership
  • Workflow optimization
  • Interpersonal diplomacy
  • Issue management
  • Customer service orientation
  • Advanced PowerPoint skills
  • Public relations and engagement
  • Microsoft Office Suite proficiency
  • Strategic thinking
  • Decision-making skills
  • Relationship management
  • Conflict resolution
  • Research capabilities
  • Team collaboration and creativity

Languages

English
Fluent
Greek
Native
German
Beginner

Affiliations

  • Music
  • Movies
  • Technology
  • Dance

References

References available upon request.

Timeline

Head of Operations / Senior Relocation Coordinator

Octopus Relocation Services
11.2009 - Current

Data entry

Ethniko Ktimatologio S.A
02.2009 - 04.2009

Journalist trainee

ANT1
01.2008 - 06.2008

Graduate - Journalism

ANT1 Media Lab
09.2005 - 06.2007

Accountant assistant

Georgios Ilias accounting office
03.2005 - 05.2008

Accountant clerk

PDS E.P.E.
11.2002 - 12.2003

Student - Economics

Athens University of Economics & Business
09.2001 - 05.2003
Lena Ilia