Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
BusinessDevelopmentManager

Les Rowe

Munich

Summary

I am a certified QA engineer with over 25 years of experience in hands on software quality assurance across diverse sectors including supply chain, telecommunications, automotive, and utilities. I have built up a high level of proficiency in both technical and soft skills having successfully managed and participated on many projects and collaborated effectively with in house and distributed teams. My certification as a SAFe® 5 practitioner enables me to excel in agile and scaled agile environments whilst still familiar with more legacy methodologies. I am a native English speaker and also speak B1 level German.

Overview

28
28
years of professional experience
6
6
Certifications
2
2
Languages

Work History

OpenAI/Test Planning Researcher

Vector-QA
10.2023 - Current
  • Pioneered a project integrating Chat GPT and other OpenAI products to develop self-healing software Quality Assurance (QA) solutions.
  • Lead a team in exploring AI tools to enhance software testing methodologies, resulting in a 30% reduction in overlooked aspects in case development and a 25% increase in viable coverage.

Senior Test Analyst

Mitel GmbH
06.2019 - 06.2023
  • Managed integration, compatibility, regression, functional, and system tests for multidevice platform with ongoing product releases, resulting in 499 fixed issues and a 99.2% success rate of released products
  • Managed development processes to ensure adherence to QA standards and processes, resulting in a 25% decrease in reclamation costs
  • Platforms include mobile and desktop (Windows and OSX) and a selection of tools including JIRA, Appium, Wireshark, Silk Central, APowerMirror, 3UTools, Android Studio
  • Multi-platform testing on Windows, OSX and mobile devices for chat, voice, video and collaboration services
  • Developed and documented software defects discovered during test phase and verified fixes, to ensure resolution
  • Automated user interface and server-side regression tests using Selenium, Cypress, RapidAPI and Project Test.

Senior QA & Test Analyst

Telefónica Deutschland
01.2019 - 04.2019
  • Targeted testing to generate reporting for possible mobile services misuse
  • My changed increased the accuracy of revenue assurance activities by 95%, improved processes and methodology by introducing standardized testing, test plan reviews, and creation of targeted test cases
  • Oracle, SQL, SIM provisioning, CDR Test Data, JIRA, Test case design, Test planning, Estimation
  • Reduced risk of financial loss from misuse of services by 17%.
  • Collaborated with cross-functional teams to ensure seamless integration of system components during end-to-end testing.

QA Test Lead

Jaguar Land Rover
04.2018 - 12.2018
  • Investigation and development of a waterfall based QA solutions framework
  • Testing end to end functions of vehicle production
  • HIL testing, Embedded software, production line tooling testing, HMI verification
  • ASPICE
  • Optimized use of reporting provided a 25% reduction in spurious and duplicated defect creation
  • Multiple SAP modules tested including SAP ECC, SAP CRM, and SAP SCM, MM.
  • Improved testing processes by implementing new test strategies and methodologies.
  • Promoted a culture of continuous learning within the team by sharing knowledge on new tools, techniques, and industry trends.

Senior QA Technical Analyst

E.ON Gmbh
01.2016 - 04.2018
  • Geneva Billing System, IVR, PCI, Call Recording, Telephony, HP ALM, JIRA
  • Test case creation from requirements
  • Test Planning and execution, defect management
  • Smart Meter testing, IVR/Bot testing, Billing/CRM testing, System testing
  • Report Design and Generation from ALM.
  • Performed root cause analysis for recurring incidents to develop long-term resolutions that prevented future occurrences.

QA Lead/ Test Manager

ESP Systex
10.2014 - 01.2016
  • Manage both the creation and operation of a new testing team
  • CMS, Web Portal, CRM Solutions, JIRA, Zephyr, Regulatory Testing
  • Training of QA test team and engage development to formal QA process
  • Daily operation of the QA team around execution, defect process and release
  • Identified critical defects through rigorous testing, resulting in a more stable product release.

Senior Test Analyst

KCOM Group
03.2014 - 10.2014
  • SAP PI, SAP ERP - Replacement of legacy systems across business landscape
  • Working with internal SMEs, external integrators and business stakeholders
  • Design of test plan, approach and associate Waterfall documentation
  • Interpretation of technical specifications for business requirements.

Senior Technical Tester

DHL Global Data Centre
10.2012 - 12.2013
  • SAP ECC/MM/CI/PM SAP Solutions Manager, XML, Docker, ALM, Web Methods
  • Definition and Testing around a SAP integrated supply chain solution
  • Documentation, test plans, test execution, defect investigation
  • Collaborated with development teams to resolve defects and improve the overall stability of applications.

Multiple Projects across Europe

Multiple
01.1996 - 10.2012
  • These roles include Test Management, Team Lead and senior test roles
  • Prior project list includes but not limited to: Siemens, UPS, Debis Systemhaus
  • European Commission
  • Please request further information for more details.

Education

Economics BA -

Solent University
Southampton, UK

Skills

Defect Managementundefined

Certification

ISEB/ISTQB - Software Testing Foundation, 10/2023

Timeline

OpenAI/Test Planning Researcher

Vector-QA
10.2023 - Current

Senior Test Analyst

Mitel GmbH
06.2019 - 06.2023

Senior QA & Test Analyst

Telefónica Deutschland
01.2019 - 04.2019

QA Test Lead

Jaguar Land Rover
04.2018 - 12.2018

Senior QA Technical Analyst

E.ON Gmbh
01.2016 - 04.2018

QA Lead/ Test Manager

ESP Systex
10.2014 - 01.2016

Senior Test Analyst

KCOM Group
03.2014 - 10.2014

Senior Technical Tester

DHL Global Data Centre
10.2012 - 12.2013

Multiple Projects across Europe

Multiple
01.1996 - 10.2012

Economics BA -

Solent University

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