Leslie Nyambo
Lublin
Summary
Dynamic and results-driven professional with a proven track record at Synglotechnology, excelling in customer service and problem-solving. Demonstrated ability to enhance customer satisfaction and streamline operations, leveraging English fluency and meticulous attention to detail. Skilled in fostering a fast-paced work environment, significantly improving guest flow and operational efficiency.
Overview
2
2
years of professional experience
Work History
Waiter's Assistant
Crowne Plaza Hotel & Resorts
2022.03 - 2022.09
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Communicated with kitchen staff to enable accurate food preparation.
Sales Assistant
Synglotechnology
2021.03 - 2022.02
- Fielded customer questions to share information about products, availability, and pricing.
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Entered, coded and processed vendor invoices and helped track expenses for capitalizations.
- Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
Education
Bachelor of Arts - International Relations
Schellhammer Business School
Spain05.2025
Skills
- Problem-Solving
- Customer Service
- English Fluency
- Time management and organization
- Attention to detail and accuracy
- Ability to work in fast-paced environment
- Schedule Management
Timeline
Waiter's Assistant
Crowne Plaza Hotel & Resorts
2022.03 - 2022.09
Sales Assistant
Synglotechnology
2021.03 - 2022.02
Bachelor of Arts - International Relations
Schellhammer Business School
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