Summary
Overview
Work History
Education
Timeline
Generic
Maia Jgamadze

Maia Jgamadze

Athens

Summary

Proven customer service professional with a robust background in problem-solving, teamwork, and patience. Successful track record in supervisory and managerial roles, acknowledged for a strong work ethic and results-driven approach. Committed to excellence, I prioritize growth by actively acquiring new skills and knowledge. Flexible, adaptable, and welcoming personality contributes to creating positive and productive work environments.

Overview

11
11
years of professional experience

Work History

Manager, Projects

Snacks & Cocktails Caffe Bar Karpthos
04.2023 - 10.2023

At Caffe Karpathos, I started from the ground up and worked my way into a managerial role. I wore many hats to make sure everything ran smoothly and customers had a great experience. As a manager, I led a fantastic team, helping everyone grow and succeed together.

I also played a big part in launching a new startup within the cafe. This meant I had to be creative and figure out how to make things work in a changing market. I always aimed for the best, making sure our operations were top-notch and the team was happy.

My goal was to make Caffe Karpathos stand out, whether it was by improving how we worked or getting the word out about the cafe. I loved finding new and better ways to do things, making sure the cafe not only survived but thrived.

Concierge/hostess

Domez Noruz, Marriott Property
05.2022 - 10.2022

As a Concierge Hostess at Marriott Hotel Domes Noruz, I had the pleasure of curating unforgettable experiences for our guests. In this role, I warmly welcomed and assisted visitors, ensuring their stay was seamless and enjoyable. From providing local insights to coordinating special requests, my focus was on creating a personalized and hospitable environment. My commitment to exceptional service contributed to the overall satisfaction of guests, making their time at Marriott Hotel Domes Noruz memorable.

Receptionist Supervisor

Play Opap Casino
04.2020 - 10.2020

At Play OPAP Casino, I served as the Receptionist Supervisor, overseeing the front-line experience for our valued guests. In this pivotal role, I managed a team of receptionists, ensuring a welcoming and efficient environment for all visitors. My responsibilities included coordinating daily operations, optimizing schedules, and implementing customer service protocols to guarantee a positive and seamless guest experience. By fostering a collaborative and customer-focused atmosphere, I contributed to the overall success and reputation of Play OPAP Casino.

Sales and Customer Servise Supervisor

D.N.A Boutique Women&men Garments
09.2012 - 10.2019

I worked at DNA Women Men Garment Boutique as a Sales and Customer Representative Supervisor. My job was to make sure customers had a great time shopping. I led a team and trained them on how to help customers and know all about our products.

I was in charge of the daily operations, like keeping the store organized and helping customers with their questions. My goal was to create a friendly and welcoming shopping experience. I really enjoyed making sure everyone felt happy with their purchases and had a positive time at the boutique.

Education

Intermidiate in MS Programs, Outlook-excel-access

AXXONPLUS Global Cert
Greece, Athens
04.2023

B2

ESOL Language Certification For Foreign Speakers
Greece,Athens
05.2021

Certification in Modern Greek Language B2

National And Kapodistrian University of Athens
Greece, Athens
05.2020

English Language Master A1-C1

Udemy
Greece, Athens
04.2020

Bachelor of Science - Humanities Scienses

Georgian Technical University
Georgia, Tbilisi
04.2001 -

Timeline

Manager, Projects

Snacks & Cocktails Caffe Bar Karpthos
04.2023 - 10.2023

Concierge/hostess

Domez Noruz, Marriott Property
05.2022 - 10.2022

Receptionist Supervisor

Play Opap Casino
04.2020 - 10.2020

Sales and Customer Servise Supervisor

D.N.A Boutique Women&men Garments
09.2012 - 10.2019

Bachelor of Science - Humanities Scienses

Georgian Technical University
04.2001 -

Intermidiate in MS Programs, Outlook-excel-access

AXXONPLUS Global Cert

B2

ESOL Language Certification For Foreign Speakers

Certification in Modern Greek Language B2

National And Kapodistrian University of Athens

English Language Master A1-C1

Udemy
Maia Jgamadze