Makarios Sigalas
Santorini, Kamari,82
Summary
Experienced F&B Manager skilled in improving operations, increasing revenue, and ensuring guest satisfaction. Successful in making processes more efficient, minimizing costs, and leading effective teams. Specialized in creating menus, managing inventory, and fostering a positive work environment. Excited to bring my strategic vision and leadership to a progressive organization committed to providing excellent hospitality experiences.
Overview
8
8
years of professional experience
Work History
Food & Beverage Director
Renos Fytros & Sia O.E
03.2023 - 11.2023
- Managing 5 F&B outlets
- Recruitment, training, and supervision of F&B staff for optimal performance
- Leading and motivating teams to enhance overall effectiveness
- Strategic planning and execution of food and beverage operations
- Development and implementation of innovative menus and culinary concepts
- Oversight of inventory management and procurement to ensure adequate supplies
- Establishment and maintenance of quality standards for food and beverage offerings
- Collaboration with chefs and culinary staff to achieve culinary excellence
- Management of budgets and financial performance
- Leadership in creating and maintaining a positive dining experience for guests
- Coordination of special events, banquets, and catering functions
- Implementation and enforcement of health and safety standards in F&B areas
- Analysis of market trends and competition
- Building and maintaining relationships with suppliers and vendors
- Teams' evaluation and improvement of service quality and guest satisfaction.
Reservation Executive
Bus travel
Santorini
05.2019 - 10.2019
- MSE & COSTA Cruises management
- Pricing and Yield Optimization
- Team Leadership and Training
Reservations Manager
Nereus yacthing club
Santorini
05.2017 - 10.2017
- Yacht Reservations Management
- Pricing and Yield Optimization
- Customer Relationship Management
- Market Analysis and Competitor Research
- Team Leadership and Training
Food & Beverage Assistant Manager
Santo Wines Winery
03.2016 - 06.2016
- Leading and motivating teams to enhance overall effectiveness
- Overseeing and controlling revenue streams to ensure financial success
- Management of relationships with suppliers for optimal operational efficiency
- Consulting and implementation for weddings and events
- Active participation in daily management meetings to contribute to decision-making processes
- Competent in the management of Point of Sale (POS) systems for streamlined transactions.
A' Waiter
Santo Wines Winery
Santorini
06.2015 - 09.2015
- Greeting and seating customers
- Taking and serving orders
- Checking in on customer satisfaction
- Clearing and resetting tables
- Processing payments
- Handling customer inquiries and complaints
- Coordinating with kitchen staff
- Upselling and recommending menu items
- Maintaining a positive and friendly demeanor
Education
BA(Hons) International Hospitality And Tourism Management & Swiss Alpine Diploma (Joint Degree) -
Alpine Center, The Hospitality & Tourism Management
Athens 10-2020
GED -
Santorini High School
Santorini 03-2007
Skills
- Financial management
- Team leadership
- Friendly, courteous, & service oriented
- Staff training & coaching
- Events' consulting & implementation
Languages
Greek
First Language
English
Upper Intermediate (B2)
B2
Computer Skills
- Microsoft Word, Excel, Powerpoint, Windows, Access, Outlook
Hobbies and Interests
- Travelling
- Reading
- Computer hardware
References
References available upon request.
Timeline
Food & Beverage Director
Renos Fytros & Sia O.E
03.2023 - 11.2023
Reservation Executive
Bus travel
05.2019 - 10.2019
Reservations Manager
Nereus yacthing club
05.2017 - 10.2017
Food & Beverage Assistant Manager
Santo Wines Winery
03.2016 - 06.2016
A' Waiter
Santo Wines Winery
06.2015 - 09.2015
BA(Hons) International Hospitality And Tourism Management & Swiss Alpine Diploma (Joint Degree) -
Alpine Center, The Hospitality & Tourism Management
GED -
Santorini High School
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