Manolis Kamilakis

Dedicated hotel management professional with over 25 years of experience leading
front desk teams in prestigious hotel brands, including Hilton and Starwood. Leads by
example to deliver faultless customer service across hotel departments. Demonstrates
exceptional planning, organisation and leadership abilities to maintain smoothrunning,
cost-effective hotel services. Highly adept in effective communication, task
delegation, and supervision of department personnel, creating a cohesive and
high-performing team. My expertise encompasses a wide range of responsibilities,
from meticulously scheduling work shifts and overseeing administrative operations to
implementing revenue-maximizing strategies through comprehensive upsell analysis.
My long years of experience have not only enhanced my leadership capabilities but
also broadened my perspective on the strategic aspects of hotel management as
well as position me as a valuable asset to drive success in the dynamic and
ever-evolving hospitality landscape.

• American Hotel & Lodging Educational Institute Managing Front Office Operations
• ESSEC Business School The Fundamentals of Revenue Management: The Cornerstone of Revenue Strategy
• Yonsei University International Hospitality & Healthcare Services Marketing
• Meta Social Media Management
• Meta Introduction to Social Media Marketing
• Coursera Create a Project Management Tracker using Microsoft Excel
• Tourism Education And Training Organization Hotel Techniques
• Hilton Leadership II training course
• Hilton Revenue maximization training course
• Hilton Train the trainer course