Manolis Papantonakos
Event Manager
Agios Stefanos
Summary
Committed professional provides excellent customer service and works to carry out events to highest of standards. Knowledgeable and experienced in budgeting, vendor management and event promotion and marketing. Adept at problem-solving.
Overview
21
21
years of professional experience
Work History
Medical Conference Assistant Manager
The MasterMind Group
Marousi
09.2023 - Current
- Maintained an orderly environment throughout the event space by overseeing set-up and teardown procedures daily.
- Collaborated with marketing teams in promoting conferences through social media platforms leading to increased attendance rates.
- Coordinated with speakers and presenters to ensure a seamless flow of events throughout the conference.
- Managed on-site accommodations for conference guests, ensuring a comfortable stay during the event.
- Enhanced conference attendee experience by efficiently managing registration and check-in processes.
- Updated conference materials and resources online for easy accessibility by attendees before, during, and after the event.
Wedding Planner
E.m. for You - Event Planning
Kifissia
12.2015 - Current
- Managed budgets effectively, ensuring cost-efficient weddings without compromising quality or client vision.
- Increased referral business by consistently delivering exceptional customer service throughout the planning process.
- Negotiated favorable contract terms with vendors, resulting in significant cost savings for clients.
- Negotiated prices with suppliers, inspected venues and selected vendors to meet couple expectations.
- Resolved any conflicts or issues that arose among vendors or attendees promptly to maintain a harmonious atmosphere throughout the event.
- Ensured timely completion of all event-related tasks through efficient delegation and team management.
- Facilitated smooth communication between clients and vendors, fostering trust and positive working relationships.
- Conducted initial consultation with clients to discuss wedding details, venue options and other logistics to understand vision and budget.
- Collaborated with clients to develop personalized wedding themes, reflecting their unique tastes and preferences.
- Compiled contracts for vendors and clients prior to starting work to meet legal, health and safety obligations.
Insurance Agent
E&K PlanA
Kifisia
01.2014 - Current
- Maintained high standards of customer service by building relationships with clients.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Office Manager
Oikothermansi
Kifissia
10.2004 - 10.2014
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Sales Associate
CRECOTEL EXCLUSIVE RESORT
Marousi
05.2004 - 09.2004
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Call Agent
COSMOTE E-VALUE
Agios Stefanos
04.2003 - 04.2004
- Built strong customer relationships with empathetic communication and active listening skills.
- Managed time effectively between inbound calls and follow-up tasks, ensuring all responsibilities were addressed daily.
Education
Bachelor Of Administrative Studies - Business And Managerial Economics
University of West Attica
Attica02.2022
Skills
Digital marketing
Languages
English
Elementary (A2)
German
Beginner (A1)
Timeline
Medical Conference Assistant Manager
The MasterMind Group
09.2023 - Current
Wedding Planner
E.m. for You - Event Planning
12.2015 - Current
Insurance Agent
E&K PlanA
01.2014 - Current
Office Manager
Oikothermansi
10.2004 - 10.2014
Sales Associate
CRECOTEL EXCLUSIVE RESORT
05.2004 - 09.2004
Call Agent
COSMOTE E-VALUE
04.2003 - 04.2004
Bachelor Of Administrative Studies - Business And Managerial Economics
University of West Attica
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